Assistant Director, Financial Aid Processing

Company: Durham Technical Community College
Location: Durham
Posted on: February 25, 2021

Job Description:

Assistant Director, Financial Aid Processing Please make sure to note the Supplemental Questions and Applicant Documents listed below the position information. Bookmark this Posting - Print Preview - Apply for this Job Posting Details Job Title Assistant Director, Financial Aid Processing Department Student Development and Support FLSA Exempt Direct Reports N/A Minimum Qualifications Bachelor's Degree in a subject area within Finance, Accounting, Human Resources, Student Personnel, Student Development or other related fields. Work Experience Five years of relevant experience in administering federal, state and institutional aid and scholarships. Preferred Qualifications Knowledge, Skills and Abilities 1. Through knowledge of administering rules and regulations governing federal and state aid.
2. Knowledge of higher education financial aid services and programs.
3. Skill in presenting Financial Aid information in classrooms and the community.
4. Ability to interact appropriately with students and co-workers in high stress situations.
5. Ability to serve internal and external stakeholders with a high level of customer service skills, to include understanding the value of and initiating appropriate responses to inquires whether in the office, online or via telephone.
6. Evidence of strong counseling skills to assist students who have unique needs or exceptional circumstances or need alternative sources of financial support.
7. High level of ability to provide accurate and timely information regarding the status of a student's award.
8. Knowledge of and sensitivity to the needs and expectations of community college students, faculty, and staff, and community groups.
9. High level of ability to organize workflow and work tasks with an attention to detail.
10. Ability to work with a diverse student population.
11. Ability to establish and maintain effective communication and interpersonal relations throughout the college and the community.
12. Ability to perform with a high level of proficiency in a college student information system (e.g., Colleague or Banner), Windows, and Microsoft Office. Essential Functions assisting the Director in supervision of daily processes in the following areas: federal and state compliance and awarding, student work-study, student inquiries, computer data setup and retrieval, and federal and state reports. The Assistant Director, Financial Aid Processing, will provide compliance guidance to staff, manage Satisfactory Academic Progress ( SAP ), package and award aid, conduct the yearly system setup and internal compliance audits, and facilitate the resolution of difficult and /or unusual situations related to student financial aid issues. The Assistant Director will also demonstrate cultural competency and actively seek to grow in this area. Job Duties Physical Demands Reasonable accommodations may be made to establish individuals with disabilities to perform the essential functions of this position. The physical and mental demands describe as follows are representative of those that must be met by an employee in performing the essential functions of this job:
--- Ability to sit and stand for long periods of time;
--- Ability to lift , at times, 10 lbs.;
--- Sufficient visual acuity and manual dexterity to use a computer for long periods of time;
--- Ability to express or exchange ideas through oral communications and to hear vocal responses within classroom range;
--- Infrequent travel between buildings on campus, to other campuses, or locally or out of town to attend conferences. Required Working Hours A minimum of a 40 hour work week as determined with the supervisor to allow the employee to fulfill the assigned duties and responsibilities, including occasional evening and weekend hours. Summer schedules may vary to enable four day or four and one h Hiring Range $46K-$51K annually Job Type Full Time Staff Posting Number AS386P Open Date 12/18/2020 Close Date Open Until Filled Yes Special Instructions to Applicants Supplemental Questions Required fields are indicated with an asterisk (*).

• * How did you hear about this employment opportunity?

• Public Job Posting
• Internal Job Posting
• Agency Referral
• Advertisement/Publication
• Personal Referral
• Website
• Other
• * Do you have at least a bachelor's degree?
  • Yes
  • No
  • * Do you have at least five (5) years experience working in administering federal, state and institutional aid and scholarships?
    • Yes
    • No
    • * Do you have experience in either all or some of the following areas: Pell and loan reconciliation, return to Title IV, and SAP? Please describe your experience in each area if applicable. (Open Ended Question) Documents Needed To Apply Required Documents
    • Resume
    • Cover Letter Optional Documents
    • DD-214 Durham Technical Community College
      1637 East Lawson Street, Durham, NC 27703
      919-536-7244 Durham Technical Community College is an
      Affirmative Action/Equal Opportunity Employer

Keywords: Durham Technical Community College, Durham , Assistant Director, Financial Aid Processing, Executive , Durham, North Carolina