HS/PRS Case Manager - Southeast

Company: Global Refuge
Location: Raleigh
Posted on: February 14, 2026

Job Description:

Job Description Job Description If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you! Reporting to the Regional Supervisor, the HS/PRS Case Manager will provide case management and supportive services to unaccompanied immigrant children released from federal custody. Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, care for unaccompanied children, and economic empowerment and employment. Our work also extends to Guatemala and Mexico, where we help young people with skills training and community reintegration. To date, we have served over 800,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as government, community, and faith partnerships. Attracting and retaining the best talent is vital to our continued growth and we are proud to offer an excellent benefits package including: medical, dental, vision available the first day of employment, generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays, 12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave, company 403(b) contribution of 3%, an additional 7% match which vests immediately Candidates can be based in: Florida (Miami), Georgia, Tennessee, Alabama, North Carolina, or South Carolina. At Global Refuge, welcoming newcomers isn't just our duty-it's an inherent part of our identity, rooted in our Lutheran heritage and inspired values and serving as a testament to our unwavering commitment to those in search of refuge. Please join us as we make a difference in the lives of newcomers. DUTIES Conduct home visits and phone contacts with the dual purpose of assessing the safety and appropriateness of the child's placement with their caregiver (sponsor) and connecting the child to services in the community to address risk factors. Ongoing case management with a focus on screening and making appropriate referrals to address child's needs in the following domains: Placement issues, safety issues, education, health, mental health, legal/immigration proceedings, substance abuse, independent living, criminal/juvenile justice, and child enrichment activities. Provide crisis intervention services directly, as needed, or connect the family to services to ensure the minor's safety and well-being in a crisis situation. Submit detailed and thorough documentation in compliance with Global Refuge policies and procedures. Utilize social work best practices for thorough assessments of the child's progress and services provided. Maintain regular and timely communication with the supervisor around any issues concerning the child's safety, stability, or well-being in the placement. Participate in ongoing supervision Other duties as assigned. QUALIFICATIONS Bachelor's degree in Social Work, or other relevant degree or equivalent experience At least 1 year of experience with child welfare programs Knowledge of community resources and ability to connect families to community services Excellent clinical and crisis intervention skills. Excellent verbal and written communication skills Critical assessment and analysis skills Proficiency in Microsoft Office applications Ability to travel up to 70% Fluency in Spanish required Knowledge of and experience working with refugee or immigrant children preferred Cross-cultural or international experience preferred Special Position Requirements A valid driver's license required Must be able to pass an FBI background check as well as a CA/N check for every state in which they have resided in the last five years. Must comply with an enhanced background check post-hire. Global Refuge is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws. We participate in E-Verify. We offer a competitive salary and comprehensive benefits package in an innovative and rewarding work environment. Salaries are based on the latest market data and reflect the education, skills and requirements for the role. Differentials may exist based on the region and language abilities. Global Refuge has been welcoming newcomers since 1939. Learn more at globalrefuge.org.

Keywords: Global Refuge, Durham , HS/PRS Case Manager - Southeast, Social Services , Raleigh, North Carolina