Sales Operations, Senior Manager
Location: Raleigh
Posted on: June 23, 2025
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Job Description:
The Sales Operations, Sr Manager , will be responsible for
developing and maintaining all incentive-based compensation
systems/tools, optimizing work processes and providing insights and
recommendations for sales teams. The candidate will work
cross-functionally with various departments to create solutions by
gathering data and insights to ultimately drive best-in-class
experience and productivity to meet and exceed company/department
goals. The candidate will utilize industry benchmarks to deliver
tracking and traceability of processes and solutions utilizing
technology platforms delivered by Sales Operations. Role
expectations • Develop, improve and maintain operational management
systems, processes and best practices • Ensure current tools and
processes are designed to generate sales effectiveness, remove
roadblocks, and drive efficiencies in the field. • Enable two-way
communication to stakeholders by leveraging and utilizing industry
best practices, data, and insights. • Collaborate with
cross-functional partners to support quotas and accrual runs. •
Collaborate with sales leadership and internal stakeholders to
define skill gaps, desired outcomes, and success criteria. •
Develop financial models and evaluate ROI on key
programs/initiatives while maintaining an unbiased view to help
drive adoption and utilization of Align Products and Services. •
Research and determine business needs on current systems and
products related to compensation. • Act as the primary contact
between scrum teams, product development departments and
stakeholders to ensure the products meet specific objectives for
relevant systems. • Provide insights on incentive trends, behavior
and state of the business including recommendations for change. •
Ensure system readiness for all incentive related tasks What were
looking for • Bachelor’s Degree or equivalent • 10 years sales
operations, strong analytics experience, and detail oriented. •
Proficient in programming and analytical skills: Salesforce, SQL,
PowerBI, and Sales Performance Management tools • Knowledge of
organizational effectiveness and operations management • Experience
budgeting and forecasting • Outstanding organizational skills •
Strong personal and professional judgment • Adaptability to respond
quickly to shifting priorities and adjust initiatives and
priorities • Comfortable with legal and regulatory processes to
ensure company compliance • Working knowledge of product
development architecture • Proficiency in the use of analytic tools
and strong analytical thinking • Excellent knowledge of
user-centered design principles. • Excellent oral and written
communication, including presentation skills • Ability to work with
large teams and a variety of people, including users, product
development team members and management team members •
Problem-solving skills • Ability to travel 10% of the time
Keywords: , Durham , Sales Operations, Senior Manager, Sales , Raleigh, North Carolina
