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Remote Contact Center Agent

Company: VirtualVocations
Location: Durham
Posted on: November 22, 2021

Job Description:

A business process outsourcing company needs applicants for an opening for a Remote Contact Center Agent. Core Responsibilities of this position include: Listening to customers, understand their needs, and resolve customer issues Utilizing systems and technology to complete account management tasks Recognizing sales opportunity and apply sales skills to upgrade Skills and Requirements Include: Must be 18 years of age or older High school diploma or equivalent Excellent organizational, written, and oral communication skills Ability to type swiftly and accurately (20+ words a minute) Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Basic understanding of Windows operating system

Keywords: VirtualVocations, Durham , Remote Contact Center Agent, Sales , Durham, North Carolina

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