DurhamRecruiter Since 2001
the smart solution for Durham jobs

Credentialed Tax Professional - CPA Enrolled Agent or Attorney - Seasonal Remote

Company: Intuit
Location: Durham
Posted on: February 16, 2020

Job Description:

OverviewIf you are a highly motivated individual with an active credential (CPA/EA/Practicing Attorney) and excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will advance our goal of "Powering Prosperity Around the World" by providing expert guidance and explanations of tax and technical terms to our customers. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.Responsibilities

  • This is a seasonal, virtual, customer-facing role; you will be using our state of the art video communication software (SmartLook) to interact with customers Help TurboTax customers who are working on their tax return with 1) tax advice, including return preparation and signature when required, 2) product/software inquiries, and 3) tax calculationsCreate high quality customer interactions and experiences that instill confidence using deep customer empathy, and your deep knowledge and expertise in the field of tax preparationUtilize and leverage government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday languageApply defined practices, procedures, and company policies to troubleshoot and resolve tax advice and preparation customer inquiriesDocument customer interactionsQualifications
  • Must possess active unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws
  • Must possess active PTIN (Preparer Tax Identification Number)
  • 3 or more years of recent experience preparing federal and state individual 1040 tax returns for clients/customers, using commercial tax preparation software
  • Professional Circular 230 judgement
  • Audit experience a plus (IRS and state tax authorities)
  • Proficient with technology; solid knowledge of computer operations and software
  • Must have (or be willing to obtain) a dedicated internet connection and landline phone
  • Strong customer service skills - ability to interact with customers through video and audio tools in a way that is professional, friendly and reassuring
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced environment with minimal supervision
  • Critical thinking, problem solving, and determination
  • Bilingual (English/Spanish) communication skills (written & spoken) a plus For internal use: tst

Keywords: Intuit, Durham , Credentialed Tax Professional - CPA Enrolled Agent or Attorney - Seasonal Remote, Sales , Durham, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Sales Jobs


Account Manager - Pre Sales - SMB
Description: We're looking for those who are passionate about technology, customers, growth and closing deals. As a member of the Qualys Inside Sales Team, the candidate will
Company: Qualys
Location: Raleigh
Posted on: 02/22/2020

Outside Sales Inspector (FT)
Description: SunIRef:Sales:title Outside Sales Inspector FT Orkin LLC 1,103 reviews - Greensboro, NC 27405 Orkin LLC 1,103 reviews Read what people are saying about working
Company: Orkin LLC
Location: Greensboro
Posted on: 02/22/2020

Life Insurance Agent Needed - take your insurance business to the next level
Description: Join the revolutionary ASSURANCE platform, and enjoy the freedom of working when you want, from wherever you want, helping inbound, qualified, in-market shoppers all free to
Company: Assurance
Location: Winston Salem
Posted on: 02/22/2020


Life Insurance Agents - 100% remote, all inbound qualified leads
Description: Join the revolutionary ASSURANCE platform, and enjoy the freedom of
Company: ASSURANCE Independent Agents
Location: Raleigh
Posted on: 02/22/2020

Sales Specialist (part-time) - The Streets at Southpoint
Description: THE ROLE: Energetic, enthusiastic and results driven, our Sales Specialists are the front line business drivers in Peloton's retail showrooms. They exhibit a keen knowledge of our product, services, and (more...)
Company: Peloton
Location: Durham
Posted on: 02/22/2020

Life Insurance Agent - Work From Home
Description: Join the revolutionary ASSURANCE platform, and enjoy the freedom of working when you want, from wherever you want, helping inbound,
Company: Assurance
Location: Greensboro
Posted on: 02/22/2020

Inside Sales Account Representative
Description: At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, (more...)
Company: Red Hat
Location: Raleigh
Posted on: 02/22/2020

Retail Sales Associate - Footwear
Description: DescriptionWe are genuine in our belief that sports make people better and so are you Immerse yourself in a workplace that loves to be active and lives the brand. Associates joining our team have an (more...)
Company: DICK'S Sporting Goods
Location: Greensboro
Posted on: 02/22/2020

Regional Sales Director-Southeast
Description: Search JobsJob DescriptionBusiness SummaryVMware is the leader in virtualization and cloud infrastructure solutions that enable our more than 350,000 enterprise and SMB customers to thrive in the Cloud (more...)
Company: VMware Global
Location: Raleigh
Posted on: 02/22/2020

Credentialed Tax Expert - CPA, Enrolled Agent or Practicing Attorney - Seasonal Remote
Description: Job DescriptionOverview If you are a highly motivated individual with an active credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their (more...)
Company: Intuit
Location: Greensboro
Posted on: 02/22/2020

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Durham RSS job feeds