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Digital Sr. Principal Consultant

Company: Infosys
Location: Durham
Posted on: September 13, 2018

Job Description:

About Us: Infosys is a global leader in consulting, technology and outsourcing solutions. We enable clients, in more than 30 countries, to stay a step ahead of emerging business trends and outperform the competition. We help them transform and thrive in a changing world by co-creating breakthrough solutions that combine strategic insights and execution excellence. Our consultants partner with clients to transform their business - one conversation; one idea; one insight at a time. While we continue to challenge convention and the status quo, some things remain unchanged: the unwavering ethics, transparency and respect behind everything we do. We will always be a company powered by intellect and driven by values. So, if your passion is to build solutions that really make a difference to enterprises, the community and your world, Infosys may be the right place for you. Enterprise Digital - Management Consulting Services Our Enterprise Digital practice is leveraged horizontally across all of the vertical industries we operate in, including (but not limited to) Financial Services, Retail & Consumer Goods, Manufacturing & Hi-tech, Energy, Utilities, Healthcare, and Life Sciences. We go to market through a combination of deep industry and domain skills - when we combine our consulting talent with Infosys execution expertise, we deliver significant impact and value. Our services include:

  • Digital Strategies - includes translating corporate strategy into digital strategy, creation of digital teams, portfolio management, value tracking for digital products and programs
  • Digital Marketing Operations - providing ongoing consulting and delivery of marketing services including Campaigns, Content Management, Digital Analytics, and Creative Solutions
  • Digital Sales - projects that optimize B2B and B2C Digital commerce including the best usage of eCommerce and CRM platforms to support direct sales, B2B sales, and Call Center sales
  • Digital Product innovation - ideation, creation and management of new digital products, new product development and product lifecycle management, agile product management
  • Direct to Consumer Interactions - designing new ways for brands to interact with consumers, listen to consumers, collect 1 st , 2 nd and 3 rd party data on these consumers, and use data to personalize and optimize these interactions to provide maximum value Sr. Principal - Digital Basic Qualifications:
    • Bachelor's degree or foreign equivalent required.
    • 15+ years of relevant work experience
    • U.S. citizens and those already authorized to work in the U.S. (Infosys is unable to sponsor visas at this time)
    • Experience in selling to clients and being SPOC for those engagements
    • Strong executive presence with excellent written and verbal communications skills
    • Great listener who is humble yet confident with his/her abilities
    • Strategic thinker who pays attention to detail, but isn't afraid to roll up his/her sleeves and do what is required to get the job done
    • Creative problem solver
    • Passion for transforming our clients' businesses to unlock value for their shareholders, clients, and partners
    • Ability to travel up to 4 days a week to multiple local, state and national client locations
    • Ability to work as part of a cross-cultural team, including flexibility to support multiple time zones when necessary Professional and Technical Experience:
      • Functional knowledge of some or all of the following key digital areas: Digital Marketing, Content Management, Ecommerce, CRM, and/or Campaign Management
      • Experience with industry leading solutions in this space (Salesforce, Adobe, Sitecore, Leading Campaign Management tools, hybris, Demandware, or similar solutions)
      • Experience leading multiple Digital Strategy engagements both Large and complex & Small & Agile with onsite / offsite / offshore model involving remote teams across multiple geographies
      • Experience in working with large global brands and organizations
      • Understanding of different structured and unstructured data sources and their potential value to digital programs and customer interactions
      • Comfortable with multiple project delivery methodologies (Agile, Hybrid, and Waterfall) and experience with project management tools (Agile Jira, etc.)
      • Understands the technical AND people complexity of projects
      • Experience with running strategy sessions, design workshops and conducting requirements sessions
      • Experience in creating / publishing whitepapers, blogs, POV documents is a plus
      • Other Experience: Knowledge of both B2B & B2C - Opportunity to Sales process (processes, tools, dependencies etc.) Responsibilities:
        • Delivery
          • Sell/Lead/drive successful Digital programs
          • Anchor the full project life cycle, including proposal, scoping, SOW creation, and project delivery
          • Manage client interactions and expectations; demonstrate subject matter expertise, address client needs, provide value propositions, and manage resource requirements, workflows, budgets, billing, collections; prepare and coordinate complex written and verbal materials
          • Facilitate Design Thinking and Value Design workshops
          • Creation of strategy deliverables including Research, Analysis, Business Cases, Roadmaps, and future state business/operating models
          • Lead and drive project planning / Sprint planning discussions / negotiations involving multiple stakeholder groups
          • Manage individuals and teams; track and direct performance against objectives, create an atmosphere of trust and collaboration, and encourage improvement and innovation
          • Manage remotely located teams using best practices of onsite/offsite/offshore model
          • Identify issues, risks, and project team conflicts, to develop a timely resolution
          • Serve as liaison between client, project team, development team, and other stakeholders
          • Review status, manage schedules, monitor progress, and prepare status reports
            • Sales and Business Development
              • To develop and manage a portfolio of clients through converting sales leads into ongoing programs
              • Identify opportunities to open new lines of business in your existing projects and client base
              • To work towards a sold revenue target, managed revenue target, and to sell and manage profitable engagements
              • Mentoring
                • Develop and mentor senior consultants, consultants and analysts in the Digital Transformation practice
                • Thought Leadership
                  • Passion for transforming our clients' businesses to unlock value for their shareholders, clients, and partners
                  • Passion for a particular domain within digital and willingness to build a key offering for that domain including IP, team member development, and client base EOE/Minority/Female/Veteran/Disabled Visit to see how Infosys (NYSE: INFY), with US$8.25 billion in annual revenues and 160,000+ employees, is Building Tomorrow's EnterpriseEOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity

                    Keywords: Infosys, Durham , Digital Sr. Principal Consultant, Professions , Durham, North Carolina

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