Product Analyst

Company: Fidelity TalentSource
Location: Durham
Posted on: November 20, 2023

Job Description:

Job Description:Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments! We are currently sourcing for a Product Analyst to work in Fidelity's Stock Plan Services business unit in Durham, NC.As part of the Product organization, this role is responsible for delivering value by driving innovation through process improvements that enable the ability to efficiently and effectively support our customers.The Expertise We're Looking For

• Bachelor's degree or equivalent business experience
• 5+ years of relevant experience (project management, business analysis)
• 3-5 years experience with Scrum & how Agile development teams successfully work on and complete Agile projects
• Experience with User Acceptance Testing
• Experience in SAFe, Kanban and Six Sigma would be a plusThe Purpose of Your RoleThe Product Analyst will report to the Director of Product Management, and will analyze business processes, review user personas, and capture requirements necessary to determine how to build out our products and services. Applying an Agile SCRUM approach, the Business Analyst will work with the Product Manager, the Creative Team, and the Development to write and review user stories. You will also make recommendations about products and features that would support the business objectives and customer experience. A successful candidate will be able to analyze the 3rd party/product integration aspects of business requirements and be able to effectively work with vendors to implement such requirements.The Skills You Bring
  • Ability to process and prioritize initiatives
  • Robust analytical skills
  • Ability to exercise good judgment and solve problems
  • Excellent communication (written and oral), customer service and interpersonal skills
  • Ability to effectively work with varied levels and collaborate on business solutions
  • Elicit requirements using interviews, document analysis, requirements workshops, surveys, business process descriptions, user stories, scenarios, business analysis, task and workflow analysis
  • Participate in refining Epics (Features) and defining acceptance criteria and E2E validation points
  • Excellent organizational, prioritization and analytical skills, as well as high attention to detail are key qualities you possess.
  • Participate in the user acceptance process to validate the solution (feature level validation)
  • Ability to understand the big picture and relationships of each capability to the others across the program
  • JIRA (or similar ALM tool) experience requiredThe Value You Deliver
    • Build detailed requirements documentation and specifications including use cases, context diagrams, business process flows, etc.
    • SME for the scrum teams and drives the effort for epic level validation to ensure the highest level of integrity, accuracy, and overall quality are included in the end product.
    • Participates in the user acceptance process to validate the solution.
    • Work with key partners and scrum teams to ensure business requirements are clarified
    • Ensure that the final design and delivered enhancements meet the business requirements
    • Develop and implement documentation including test plans and end user procedures
    • Participate in program meetings, planning sessions, feature definition sessions and scrum and triage meetings as needed
    • In collaboration with Product Manager, prioritize, maintain, and communicate Business Epics/ Capabilities/Features
    • Create process flows in order to clearly communicate a set of requirementsHow Your Work Impacts the OrganizationStock Plan Services (SPS) provides companies with outstanding administration for their equity compensation programs, including stock option, restricted stock, employee stock purchase, stock appreciate and performance plans. SPS Product Development supports the business and technology work streams that deliver against approved initiatives including new products for emerging markets and enhancements to existing products.COVID Work PolicySafety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You'll be spending some of your time onsite depending on the nature and needs of your role.Dynamic Working - Post PandemicOur aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style.Your success and growth is important to us, so you'll want to enjoy the benefits of coming together in person - face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you.Company OverviewFidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity's U.S.-based regional and investor center locations. If you would like to experience Fidelity's diverse and inclusive workplace while expanding your skillset and developing your professional network, consider a role with Fidelity TalentSource.For information about working at Fidelity TalentSource, visit FTSJobs.com.Information about Fidelity InvestmentsAt Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.Fidelity Investments and Fidelity TalentSource are equal opportunity employers.Company OverviewFidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity's U.S.-based regional and investor center locations. If you would like to experience Fidelity's supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at--.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at .Information about Fidelity InvestmentsAt Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. For information about working at Fidelity, visit .Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Keywords: Fidelity TalentSource, Durham , Product Analyst, Professions , Durham, North Carolina