DHTS SYSTEM ANALYST - Level 2
Company: Duke Health
Location: Durham
Posted on: September 21, 2023
Job Description:
The System Analyst Level 2 position performs a variety of
complex technical tasks focused on the administration, management,
and maintenance of over 1,200 UNIX-based servers in an
enterprise-level computing virtual and physical environment.This
position works closely with:
- Duke's Engineering Team to implement servers and solutions
consistent with Duke's strategic direction
- Duke's Core IT Operations group to ensure that those
implementations are operationalized to fit into their support
structure -Primary Job Responsibilities Assist in the installation,
configuration, administration, and system security of a
multi-platform environment which includes Linux (primarily Redhat,
but may include Ubuntu, Debian, CentOS, and Suse), VMWare ESXi, and
Nutanix AHVAdhere to strong systems administration techniques and
proceduresAssist in the development and maintenance of automated
systems for server OS deployment in both on-premise and cloud
environmentsEstablish and maintain best practices and procedures
for patch management, virus management, vulnerability management,
and operating system improvementsAnalyze and improve system
performanceTroubleshoot system failures and resolve. Identify and
document permanent fixesParticipate in the automation of services
using AnsibleCoordinate/consult with application development and
database administrator staff to profile application needs and
provide the appropriate environment(s) needed for stability and
performanceCommunicate issues effectively to team members and
managementProvide professional, courteous customer serviceProvide
incident management, prioritization, and resolution of
problems/tasks for usersParticipate in medium to large business
projects; lead small to medium infrastructure projectsParticipate
in documenting policies and proceduresWork with client service
representatives and various levels of team members across business
units within the company. Provide team members with detailed
platform overview training and supporting documentation for
operational, configuration, or other procedural purposes. Attend
status calls when requested and provide detailed technical support.
-Essential SkillsLinux Server Administrator with 3-5 years
professional experience in Systems Administration, Virtualization,
and Storage technologies on various Linux platforms (RHEL, CentOS,
Ubuntu, Debian, and Suse)Experience with server provisioning,
patching, troubleshooting, and securing servers with regular
firewall updates and monitoringPackage and patch management using
Satellite, RPM, and YUMExperience with performance tuning of
virtual servers, and management of server resources between Virtual
Machines.Experienced in creating and maintaining Cron jobs, Systems
backup, and OS installation using Jumpstart and Kickstart for
RedHat Enterprise LinuxExperience in script automation using
Python, Ruby, Perl, and Bash.Experience with configuration
management tools such as Ansible, Puppet, and ChefExperience in
Linux backup/restore using TAR as well as formatting and disk
partitioning.Working knowledge of web application security,
understanding of vulnerabilities and countermeasures -Preferred
QualificationsBachelor's Degree - Computer or other similar
technical concentration; relevant experience and/or training in
lieu of education: Typically Minimum 6 Years Relevant Exp -
Experience with Redhat Linux systems administration. Redhat
Certified Engineer (RHCE). IT automation systems such as Ansible,
Puppet, and Chef - -Role Expectations SKILLS / KNOWLEDGE - A
seasoned, experienced professional with a full understanding of the
area of specialization; resolves a wide range of issues in creative
ways. This job is a fully qualified, career-oriented, journey-level
position.JOB COMPLEXITY - Works on problems of diverse scope where
analysis of data requires evaluation of identifiable factors.
Demonstrates good judgment in selecting methods and techniques for
obtaining solutions-networks with senior internal and external
personnel in their own area of expertise.SUPERVISION - Normally
receives little instruction on day-to-day work and general
instructions on new assignments. -Duke University is an Affirmative
Action/Equal Opportunity Employer committed to providing employment
opportunities without regard to an individual's age, color,
disability, genetic information, gender, gender identity, national
origin, race, religion, sexual orientation, or veteran status.
******************************************************* Essential
Physical Job Functions: Certain jobs at Duke University and Duke
University Health System may include essential job functions that
require specific physical and/or mental abilities. Additional
information and provision for requests for reasonable accommodation
will be provided by each hiring department. The intent of this job
description is to provide a representative and level of the types
of duties and responsibilities that will be required of positions
given this title and shall not be construed as a declaration of the
total of the specific duties and responsibilities of any particular
position. Employees may be directed to perform job-related tasks
other than those specifically presented in this description. -Duke
University is an Affirmative Action/Equal Opportunity Employer
committed to providing employment opportunities without regard to
an individual's age, color, disability, gender, gender expression,
gender identity, genetic information, national origin, race,
religion, sex, sexual orientation, or veteran status.Duke aspires
to create a community built on collaboration, innovation,
creativity, and belonging. Our collective success depends on the
robust exchange of ideas exchange that is best when the rich
diversity of our perspectives, backgrounds, and experiences
flourishes. To achieve this exchange, it is essential that all
members of the community feel secure and welcome, that the
contributions of all individuals are respected, and that all voices
are heard. All members of our community have a responsibility to
uphold these values. -Essential Physical Job FunctionsCertain jobs
at Duke University and Duke University Health System may include
essential job functions that require specific physical and/or
mental abilities. Additional information and provision for requests
for reasonable accommodation will be provided by each hiring
department. - - Duke is an Affirmative Action/Equal Opportunity
Employer committed to providing employment opportunity without
regard to an individual's age, color, disability, gender, gender
expression, gender identity, genetic information, national origin,
race, religion, sex, sexual orientation, or veteran status. - Duke
aspires to create a community built on collaboration, innovation,
creativity, and belonging. Our collective success depends on the
robust exchange of ideas-an exchange that is best when the rich
diversity of our perspectives, backgrounds, and experiences
flourishes. To achieve this exchange, it is essential that all
members of the community feel secure and welcome, that the
contributions of all individuals are respected, and that all voices
are heard. All members of our community have a responsibility to
uphold these values. - Essential Physical Job Functions: Certain
jobs at Duke University and Duke University Health System may
include essentialjob functions that require specific physical
and/or mental abilities. Additional information and provision for
requests for reasonable accommodation will be provided by each
hiring department. -
Keywords: Duke Health, Durham , DHTS SYSTEM ANALYST - Level 2, Professions , Durham, North Carolina
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