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Business Analyst

Company: Fidelity Investments
Location: Durham
Posted on: September 18, 2023

Job Description:

Job Description:
The RoleThe Health and Welfare Operations File Solutions Business Analyst works on the front line of high impact business-driven initiatives and internal product improvement opportunities. This role will be focusing on collaboration across business and technology units while keeping the File Solutions team in sync with business initiatives.
The Team The File Solutions Team is essential to Fidelity s Health & Welfare organization. We are accountable for the accuracy of file business requirements that are critical to our ability to serve as a directed record keeper for our plan sponsors. We serve as the process authorities and are responsible for supporting business analysis for system development projects to ensure that the systems are functioning according to the detailed business requirements. This role will be focusing specifically on Production file issues and how to resolve them.
The Expertise You Have

  • Minimum 5 years of Business Analysis experience in financial services, HR, payroll, benefits, systems development, product development, and/or project/product management
  • Payroll, Human Resources and Benefits experience is desired
  • Strong knowledge of Fidelity s End to End business process life cycle and a strong knowledge of data process flows, plan level provisions, and Fidelity HRS recordkeeping processes.
  • CBAP Certification preferred\u00A0The Skills You Bring
    • Your proficient understanding of core product mechanics, record keeping systems, and regulatory environment
    • Your critical thinking skills with good judgment and initiative; ability to think across functions and product categories
    • The ability to analyze project/product issues
    • Your ability to function at a high level in a dynamic and challenging work environment
    • Your strong organizational skills to define and meet deadlines within highly matrixed organization
    • Your collaboration, negotiating/influencing skills, strong presentation skills
    • Your experience with product experience a plus
    • Your understanding of the Project and Portfolio Management (PPM) Methodology
    • Your proficiency in MS Word, Excel, Access and PowerPoint. Preferred experience in Python.\u00A0The Value You Deliver As part of the Fidelity Heath Care Operations organization, the File Solutions Business Analyst is responsible for a book of internal projects. They examine business systems, client needs and processes to document requirements, and address operational issues or process improvement needs to accomplish business and client objectives. The successful candidate will be capable of implementing in a fast paced, deadline driven environment.Certifications:Company OverviewFidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.Join UsAt Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a , we have been recognized by our employees as a Best Place to Work in 2022. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.Many of our associates are continuing to work remotely temporarily due to COVID-19. When Fidelity employees eventually return to the office, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling \u0022.\u0022We invite you to Find Your Fidelity at .Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by sending an email to -, or by calling 800-835-5099, prompt 2, option 3.

Keywords: Fidelity Investments, Durham , Business Analyst, Professions , Durham, North Carolina

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