Systems Analyst

Company: Fidelity Investments
Location: Durham
Posted on: March 18, 2023

Job Description:

Job Description:The RoleThe Workplace Investing (WI) Digital Shared Services group is looking for a highly motivated systems analyst to be part of its dynamic, globally distributed team of IT professionals responsible for the development and maintenance of Fidelity s WI Digital Shared Services platform. The main focus of this position will entail analysis and support of key \u201CMoney Out\u201D product offerings, including 401k based Withdrawals, Rollovers, Loans and Annuities.A successful systems analyst on this team participates in all phases of a project lifecycle, but is more actively involved in solutioning with our Squad Leads / Product Owners to gather & document business requirements, helping with current state analysis of our systems, helping define our technology solution, and partnering with QA in test case preparation. The role requires great collaboration with members of various business and IT groups throughout the life cycle of a project.

• Assist in defining project scope based on analysis of business requirements and existing systems
• Write User Stories which include concise and clear system requirements which will be used by developers to implement API updates
• Produce use case documents and functional solutions to achieve project goals
• Track changes, decisions and issues that occur during the project and create/maintain up to date documentation
• Participate in the development and review of test plans by QAThe Expertise and Skills You Bring
  • Bachelor s degree in an IT or a Financial subject area required
  • 5+ year(s) of systems analysis experience required
  • 3+ year(s) of experience working with Agile development teams
  • Excellent written & verbal communication and presentation skills
  • Excellent analytical & problem solving skills
  • Collaboration with both business customers and highly technical team members
  • General IT knowledge
  • Working knowledge of Microsoft Toolkit
  • Knowledge of software development methodologies & tools including Agile and Jira
  • Understanding of financial services is a plus
  • Ability to work successfully across geographic locations
  • Ability to learn quicklyTeam The Workplace Investing (WI) Digital Shared Services group within Fidelity Investments develops API technology solutions, supporting Fidelity s Defined Contribution (DC) business.The Digital Shared Services team is regularly engaged in the top WI strategic programs and our platform serves billions of customer inquiry & transactional requests (via various customer contact channels including web, mobile, automated voice, & customer service representative). The technology stack is primarily based on Microsoft technologies including .NET/C#, SOAP, and REST services.Certifications:Company OverviewFidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.Join UsAt Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a , we have been recognized by our employees as a Best Place to Work in 2022. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.Many of our associates are continuing to work remotely temporarily due to COVID-19. When Fidelity employees eventually return to the office, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling \u0022.\u0022We invite you to Find Your Fidelity at .Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by sending an email to--, or by calling 800-835-5099, prompt 2, option 3.

Keywords: Fidelity Investments, Durham , Systems Analyst, Professions , Durham, North Carolina