Data Center Technician

Company: Koniag
Location: Durham
Posted on: March 18, 2023

Job Description:

Data Center Tech Position Overview: The Computer Facilities and Environmental Branch (CFEB) is responsible for short and long-range data center space allocation and resource planning, mainframe hardware installation, and hardware manipulation of IT equipment in all of these locations. The computer operations centers support the programmatic, administrative, management information, statistical application systems, telecommunications network, electronic messaging system, and computer infrastructure and telecommunications equipment for the customer. The contractors shall support the facilities management of the customer's raised-floor computer room environments, and assist in developing and implementing facilities for both mainframe and open systems. Shift: TBD Job Responsibilities: Duties will include site development and maintenance in support of the following: any approved customer projects for open systems, mainframe support, data cabling, vendor engagement, Business Continuity, and HVAC oversight for the various offices. Perform all IT-related equipment installation, removal, or maintenance, along with any environmental changes, and provide status updates regarding the completeness of installation Support the installation of mainframe and Open Systems equipment; to include all facility related activities, i.e. power, cabling, air circulation, etc. Support detailed mainframe migration plans to include a step-by-step approach to the relocation and delivery of hardware systems and equipment to the computer room, according to timeframes and parameters established by the customer project schedules. Verify the following: cable layouts, lengths, and labeling of cables, physical layout of hardware and cables in accordance with proposed configuration charts. Document this information, detailing the IT hardware installation, in the client ticketing system. Pack, insure, ship, and receive designated office/computer equipment to/from designated locations using a common carrier or other means agreed to by the customer. Analyze and make recommendations for all hardware installations with regard to the physical and logical constraints of the hardware requirements, utilizing state-of-the-art technology in network configurations and physical planning. Recommend physical location and cabling configurations of the hardware and facilitates implementation. Install single-mode fiber, multi-mode fiber, RJ45 Terminable, InfiniBand, and any other cables utilized in the IT infrastructure. Troubleshoot problem resolution issues. Document the existing environment, including CAD drawings, and perform computer facilities space and environmental planning. Provide analysis regarding power utilization and impact on cooling capacity, resolve network problem situations, and manage ongoing configuration decisions relating to the physical layout of the supported network infrastructure system. Prepare designated work orders, as necessary, to modify the facility for installation of network equipment. Maintain equipment inventories on the customer SharePoint site. Update and develop specialized information reports as directed. Panel schedules would be an example of a specialized report. Configure, implement, and provide training associated with DCOI (DataCenter Optimization Initiative) and RFID (Radio Frequency Identification) asset management solutions. Support development of all documentation requesting building modifications/alterations necessary to install and operate hardware at the proposed site. Documentation shall include power requirements, panel schedules, and scope of work. The contractor shall physically verify that all facilities are properly prepared, prior to the installation of hardware into such facilities. The contractor shall facilitate support activities which include certification of the following: HVAC systems raised floor load ratings verification of communications cable distance specification compliance placement of floor tile cutout layout of chilled water lines and plan conformance to local codes removal of floor tiles physical movement/placement of the equipment The contractor shall perform on-site inspection of the following: electrical service (including panel loads, outlets, and power and grounding requirements), Uninterruptible Power Supplies, HVAC requirements (including humidity levels and supplemental requirements for equipment), security, and fire detection systems. The contractor shall prepare the following: electrical service requirements, guidelines for determining power requirements and availability, guidelines for determining HVAC requirements and availability, guidelines for determining space requirements, guidelines for determining optimum configurations and layout, and guidelines for determining cable requirements and lengths. Guidelines should be in Microsoft Word format. Education, Experience and Skills: A relevant BS degree + 5 years relevant experience, or 8+ years of relevant experience Experience planning and performing network engineering research, design development, and other assignments in conformance with network design, engineering and customer specifications; responsible for the technical/engineering part of a major project or a project of with low degree of complexity. Demonstrate knowledge and experience configuring, and operating Network Management solutions. Provide assistance to the design, development, and deployment of fault and performance network management systems that provide the required trouble isolation and identification required for the applications. Support integration of multiple vendor products into a seamless operation. Responsible for troubleshooting software and hardware configurations, and hardware/software installation for components of existing and planned LANs and WANs. Support functions may include system testing, diagnostics, performance and tuning, acceptance testing and specialized support for LAN/WAN analysis. Assist in conducting site surveys, developing, and implementing architectural and engineering plans to prepare a facility for LAN installations. Must have adequate knowledge of telecommunication links and modes of data transmission, including all cable configurations. Must be capable of manufacturing various cables on short notice, with provided supplies. Expertise in installation of servers, routers, switches, etc., and all associated hardware, cable installation, and housing of equipment in cabinets, with the primary emphasis on safety. Must be able to utilize both mechanical (hand tools, drills, etc.) and electronic (meters, oscilloscopes etc.) devices to perform assigned functions. Duties frequently require lifting or manipulating heavy equipment (Some equipment can weigh well over 100 pounds) and require manipulation with mechanical lifts or other similar lifting devices. Shall have an understanding of the setup and workings of a multi-platform environment, which includes knowledge of all types of mainframe equipment (i.e. EC12 Processors or latest processors), different types of DASD and vendors, tape drives, and tape silos. Possesses working knowledge of current Information Technology principles and practices of architecture, data management systems, experience in system designs and data modeling in the information management arena. Provides input to modeling and organizing information to facilitate support of projects or information architectures. Provides guidance on data and process model. Provide input to transition planning from legacy to modern systems by concentrating on information flows, data exchange. and data translation standardization services. Due to the large number of equipment installations and projected incoming equipment, contractor personnel shall be capable of performing the duties described with minimal supervision within ninety-days from the start of this task. Working Environment & Conditions This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This position is primarily indoors, consistent with a standard office position and has a noise level of mostly low to moderate. The incumbent is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The workload may require the incumbent to sit for extended periods of time. The incumbent must be able to read, do simple math calculations and withstand moderate amounts of stress. The incumbent must occasionally lift and/or move up to 25 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus. Our Equal Employment Opportunity Policy The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment. The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or to apply to a position on our website, please contact Heaven Wood via e-mail at or by calling 703-488-9377 to request accommodations. Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit EOE Minorities/Female/Protected Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352 #LI-DM1

Keywords: Koniag, Durham , Data Center Technician, Professions , Durham, North Carolina