Principal Site Reliability Engineer

Company: Fidelity Investments
Location: Durham
Posted on: January 26, 2023

Job Description:

Job Description:We are looking for a hard-working engineer whose initial focus will be supporting the development processes including version control, software builds, containerization, Agile development practices, CI/CD, DevOps and developing process automations in native cloud environments.Additionally, you will help scale our growing public cloud presence.Fidelity's Site Reliability Engineers work with our cloud platform teams to deliver reliable runtimes for Fidelity's business critical workloads. This team is responsible for cross-cutting cloud management capabilities and are the experts on the state of Fidelity's cloud platforms at any moment.The team comes from diverse technical backgrounds, and the responsibilities provide opportunity for a variety of challenges that require engineers to work on software and systems challenges. Ideal candidates will have a background in either software engineering or systems engineering with a desire to learn the other or previous experience as an SRE. As a Site Reliable Engineering in the Cloud domain, you will have the opportunity to shape the cloud operations that support over 30 million investors and their financial futures.The Expertise You Have

• Bachelor's degree or higher in a technology related field (e.g., Engineering, Computer Science, etc.) required, Master's degree a plus.
• 8-10+ years of hands-on experience deploying and/or supporting highly distributed multi-tiered systems at scale.
• Hands-on experience with Public Cloud environments, preferably AWS and Azure. Certifications a plus.
• Hands-on experience with container orchestration, preferably with Kubernetes.
• Collaboration and Relationships - Ability to work with a variety of individuals and groups, both in person and virtually, in a constructive and collaborative manner and build and maintain effective relationships.The Skills You Bring
  • Solid understanding/experience of networking, virtualization, storage, containers, and serverless.
  • Experience with Linux systems, ideally with experience in systems administration.
  • Ability to automate with various scripting languages (Python, Shell scripting, etc.).
  • Experience managing systems using infrastructure as code tools (IAM, ARM, Terraform, Chef).
  • Demonstrated ability to utilize modern monitoring tools (DataDog, Prometheus, Splunk).
  • Proficiency with CI/CD tools, especially Jenkins.
  • Ability to triage, execute root cause analysis, and be decisive under pressure.
  • Experience managing and interpreting large datasets using query languages and visualization tools.
  • Ability to think in systems and apply technical and non-technical problem solving.
  • Proficient communication skills with an ability to reach both technical and non-technical audience.
  • Desire to call yourself a Site Reliability Engineer and a commitment to reducing toil.The Value You Deliver
    • Help define and execute a comprehensive cloud reliability and observability strategy, ensuring that Fidelity's cloud systems are always available when our customers need them.
    • Bring together technical, procedural, and financial data to reduce toil and increase efficiency
    • You will execute plans for technical standardization and process refinement within the engineering organization.
    • Troubleshoot stack-wide engineering issues related to hardware, software, network, applications, and cloud service providers.
    • Take part in peer code reviews providing qualitative feedback and facilitate and learning environment through equitable exchange of ideas.
    • Coach peer SREs and development teams on how to build highly available cloud systems.Certifications:Company OverviewFidelity Investments is a privately held company with a mission -to strengthen the financial well-being of our clients. -We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.Join UsAt Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a -, we have been recognized by our employees as a Best Place to Work in 2022. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.At Fidelity, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we're calling "."We invite you to -Find Your Fidelity -at -.Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to -, or by calling 800-835-5099, prompt 2, option 3. We welcome those with experience in jobs such as Software Developer, Computer Technician, and Computer User Support Specialist and others in the Computers and Technology to apply.

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