Systems Analyst
Company: Fidelity Investments
Location: Durham
Posted on: January 25, 2023
Job Description:
Job Description:The RoleWe are looking for a Systems Analyst to
join us!As a Systems Analyst, you will play a key role on a Scrum
team and within Digital Platforms Technology supporting our two
flagship web applications. You will be encouraged to gain
understanding of all the components of our web applications and
will work with the members of the squad to deliver outstanding
customer experience and support solutions. The ideal candidate
should show ease at making personal connections and have a sense of
humor. You will work closely with business groups, support groups,
and development squads to research and remedy technical issues.The
Expertise and Skills You Bring
- Experience collaborating in a team environment to support key
applications and features.
- A demonstrable understanding of the Agile software development
methodology
- Excellent written and oral communication skills, allowing you
to interview Business partners to understand requirements and
translate technical resolutions.
- Strong analytical skills, enabling you to research, document
and review existing systems and processes to understand and seek
out improvements.
- Proficiency in assisting in the writing of user requirements
and all the supporting documentation
- Ability to diagram business processes and system workflows
- Expertise in conveying technical concepts with internal
customers, technical team members, and/or other technical
contributors across the organization
- Willingness to actively participate in defining project
scope/backlog, while recommending solutions to project issues
- Desire to understand WS Digital Platforms' web and mobile
applications, while having the confidence to clearly communicate
technical concepts to the internal partners inside and outside of
the Scrum team
- Ability to learn quickly, adapt and thrive to meet the needs of
a fast-paced and evolving environment
- Ability to provide support to Quality Assurance and Business
partners throughout all testing phases, including participating in
triaging system defects in production and non-production
environmentsYour experience with the following will be a plus:
- Experience with web services (SOAP and REST)
- Experience with database query tools / SQL skills
- Experience with JIRA and Confluence
- Experience with SharePoint
- Experience with data visualization tools
- Experience with technical support and incident managementThe
TeamFidelity's Workplace Solutions (WS) Digital Platforms
Technology team designs, develops, implements, and supports WS's
suite of Digital products and services. The Digital Platforms
development team focuses on delivering innovative solutions which
meet the needs of our customers. Our systems professionals thrive,
with a steadfast dedication to innovation, which fosters a culture
of continuous improvement and significant achievement. We see
ourselves as a vital link to Fidelity's customers. This is a
fast-paced group that is using ground-breaking technologies to
build powerful tools and outstanding user experiences for our
customers, using Java-based technologies.Please see below for the
salary range for work locations in Colorado only:N/APlease see
below for the salary range for work locations in New York City,
Westchester County, NY and Jersey City, NJ only:N/APlease see below
for the salary range for work locations in California
only:N/APlease see below for the salary range for work locations in
Washington only:N/ACertifications:Company OverviewFidelity
Investments is a privately held company with a mission -to
strengthen the financial well-being of our clients. -We help people
invest and plan for their future. We assist companies and
non-profit organizations in delivering benefits to their employees.
And we provide institutions and independent advisors with
investment and technology solutions to help invest their own
clients' money.Join UsAt Fidelity, you'll find endless
opportunities to build a meaningful career that positively impacts
peoples' lives, including yours. You can take advantage of flexible
benefits that support you through every stage of your career,
empowering you to thrive at work and at home. Honored with a -, we
have been recognized by our employees as a Best Place to Work in
2022. And you don't need a finance background to succeed at
Fidelity-we offer a range of opportunities for learning so you can
build the career you've always imagined.At Fidelity, our goal is
for most people to work flexibly in a way that balances both
personal and business needs with time onsite and offsite through
what we're calling "."We invite you to -Find Your Fidelity -at
-.Fidelity Investments is an equal opportunity employer. We believe
that the most effective way to attract, develop and retain a
diverse workforce is to build an enduring culture of inclusion and
belonging.Fidelity will reasonably accommodate applicants with
disabilities who need adjustments to participate in the application
or interview process. To initiate a request for an accommodation,
contact the HR Accommodation Team by sending an email to -, or by
calling 800-835-5099, prompt 2, option 3. We welcome those with
experience in jobs such as Software Developer, Computer Technician,
and Computer User Support Specialist and others in the Computers
and Technology to apply.
Keywords: Fidelity Investments, Durham , Systems Analyst, Professions , Durham, North Carolina
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