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Process Development Technician

Company: PruittHealth
Location: Durham
Posted on: September 24, 2022

Job Description:

DescriptionPruittHealth is a COVID-19 vaccine-mandated employer.PruittHealth Pharmacy -is -seeking a -Non-Certified Dispensing -Technician -for our -closed-door, professional office-style Pharmacy in Durham! -Join PruittHealth a family-owned company that's been around for more than 50 years and enjoy excellent benefits - medical insurance, 401K and profit-sharing programs, PTO, Leadership support and guidance, career advancement opportunities, and a safe working environment! -LOCATION: -Pharmacy office-style setting location. -This location is a closed-door, professional, office-setting, supporting long-term care pharmacy practices. Located at -4024 Stirrup Creek Drive, Suite 120, Durham, 27703JOB PURPOSE: -The Process Development Technician will assist in the planning and implementation of new projects, provide training and education to pharmacy staff as required, and complete operational tasks as listed below.KEY RESPONSIBILITIES:

  • Competency exams
  • New Hires: Perform at 30 and 60 days after initial hire date.
  • Ongoing: Annually on partners hire date
  • Record scores on score log found on shared drive.
  • Review results of competency exam with each partner individually. For all questions that are missed. Print out policy and review with partner.
  • Framework/eHR Interface(s) (MatrixCare, PCC, HealthMedX, etc.)
  • Assist with troubleshooting and training of all issues reported to the pharmacy.
  • Work with triage and order entry staff to train on how to navigate eHR system(s) as needed.
  • Gather reported issues and send to Corey weekly prior to weekly call.
  • Attend and participate in weekly calls.
  • QAPI reporting
  • Entering all variances (errors that have left the pharmacy) in the Incident Management System as they are reported to the pharmacy.
  • Monthly: Participate in Monthly QAPI meetings and complete required reporting
  • Quarterly: Identify 2 errors using incident management system and quality event reporting in Framework to perform root cause analysis and performance improvement plans. These reports should be submitted to the Corey and Nancy to present to the EOT team in time for the quarterly EOT QAPI review.
  • Perform yearly audits of training manuals.
  • Any updates needed should be noted and brought to one of the scheduled process development meetings for discussion.
  • Cubex
  • Monthly spot check of transactions to ensure ADC tech is reviewing.
  • ATP
  • Document all errors/issues and service requests with ATP machine and provide to Nancy and on the first Wednesday of every month.
  • Scheduled Process Development Conference Calls
  • Attend and participate in process development conference calls (Twice monthly).
  • Report information obtained on call to pharmacy management and staff during department and pharmacy wide meetings.
  • Lead any new implementations (i.e. Cubex Installs, Converting to ATP, etc.)
  • Lead all new facility startups and maintain startup document(s) on common folder
  • Assist with insurance audits
  • Framework version testing
  • E-mail requested UAT to Travis and copy Corey for all Framework version upgrades
  • Participate in ALL department meetings.
  • Pass along ALL information obtained during conference calls.
  • This includes pharmacy managers meetings and department meetings
  • Spend time in each department and report issues to Corey/Nancy on a monthly basis.
  • Perform quality audits twice a year based on the yearly pharmacy audit spreadsheet. Send results to Corey and Nancy.
  • Perform one the quarter prior to pharmacy audit window.
  • Perform second the quarter after performance improvement plan for the yearly audit is completed.
  • Ongoing review and updates of the operation checklist(s) and Managers Report.
  • Manage post pharmacy audit performance improvement plan.
  • Send weekly updates to Corey, Nancy and AVP for 6 weeks post audit.
  • Report any requested policy updates/changes to Corey and Nancy during process development meetings for discussion with EOT.To apply please email prema.pervin@pruitthealth.comQualificationsPREFERRED SKILLS AND EXPERIENCE:1. - - - Ability to research and troubleshoot issues in use of the pharmacy information system application2. - - - Working knowledge of performance improvement principles and ability to lead pharmacy staff in applying principles to improve the efficiency and quality of pharmacy services.Physical Demands and Work Environment: -The physical demands and work environment characteristics described here are representative of those that must be met by a partner to successfully perform the essential functions of this job. - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Physical Demands: -While performing the duties of this job, the associate is occasionally required to stand, sit, use hands to finger, handle or feel objects, tools; or controls; reach with hands and arms; ascend stairs; balance; stoop; kneel, crouch or crawl; talk or hear, taste or smell. - The associate must occasionally lift and/or move up to 25 pounds. - Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to focus.Work Environment: -While performing the duties of the job, the associate is exposed to an atmosphere with a combination of office and facility floor exposure.During an 8-Hour Day, Partner is Required to: - - - - - - - - - - - - - - - - - - - - - - - Consecutive Hours - - - - - Total Hours - - - - - - - - - - - - - - - - - - - - - - Sit - - - - - - - 1 - - - - - - - - - 6 - - - - - - - - - - - - - - - - - - - - Stand - - 1 - - - - - - - - - 1 - - - - - - - - - - - - - - - - - - - - Walk - - - 1 - - - - - - - - - 1 - - - - - - - - -LICENSURE, CERTIFICATION, AND EDUCATION REQUIREMENTS:1. - - - High school diploma or equivalent.2. - - - Certified Pharmacy Technician.3. - - - Pharmacy Technician registration with State Board of Pharmacy.TRAINING, SKILLS, AND EXPERIENCE REQUIREMENTS:1. - - - Advanced computer skills2. - - - Working knowledge of Microsoft Office applications including Excel, Work and Powerpoint.3. - - - Extensive knowledge of pharmacy operations.4. - - - Two (2) years experience in pharmacy operations.For new hires to meet the requirements of PruittHealth's COVID-19 vaccination policy, a new hire must (a) have received their first shot prior to employment and complete their subsequent vaccine shots at the time interval required to become "fully vaccinated" or (b) obtain an approved exemption from the Organization as a medical or religious accommodation. A new hire must submit their intent to request an exemption after the new hire has signed the offer letter and prior to employment.Family Makes Us Stronger. Our family, your family, one family. Committed to loving, giving, and caring. United in making a difference.We are eager to connect with you! Apply Now to get started at PruittHealth!As a condition of employment at PruittHealth, all employees are required to provide proof of at least the first dose of a COVID-19 vaccination by date of hire unless a medical or religious exemption is approved.As an Equal Employment Opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status.Job: PharmacyPrimary Location: North Carolina-DurhamSchedule: Full-timeShift: 1st ShiftJob Posting: Aug 1, 2022, 3:12:30 PM

Keywords: PruittHealth, Durham , Process Development Technician, Professions , Durham, North Carolina

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