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Business Analyst

Company: Fidelity Talent Source
Location: Durham
Posted on: June 25, 2022

Job Description:

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Business Analyst to work in Durham, NC. Must be local to Durham, NC.The TeamThe Business Analyst (BA) is part of the Fidelity Health Solutions' Business Analyst Chapter (team), which supports product development across multiple health care domains. The BA works on a multi-functional Agile scrum team (squad), partnering with technology and business customers to develop and implement product and service features in health care applications from inception to delivery. We work within multi-functional Scrum Agile teams (squads)Your squad will focus on developing healthcare capabilities to help customers seamlessly address their health needs.The RoleCustomer expectations are constantly evolving, and the Healthcare team at Fidelity is constantly evolving in response. We are seeking a Senior Business Analyst to design capabilities across our Healthcare team. As a Senior Business Analyst, you play a critical role on an Agile software development team that obsesses over customer journeys and the technologies that bring them to life.You are a strategic and critical thinker who will play a vital role in developing new healthcare features on an innovative healthcare platform. You blend deep experience in health care benefits and product development with a passion for analysis, harnessing technology to tackle sophisticated business problems, and performing to deliver and implement solutions to delight customers. You are motivated by the prospect of joining a dynamic, innovative team in a fast-paced, environment.Here Are a Few Ways You will change The Team

  • Bring the voice of the customer to the squad through customer journey mapping and feedback loops to focus the team on delivering business solutions with the highest customer and business value
  • Work closely with the Product Owner (Squad Leader) and squad to build, prioritize, and maintain the product backlog
  • Collaborate with design, business, and technical team members to define requirements and identify dependencies and risks
  • Handle customer-facing content and messaging to optimize usability
  • Perform acceptance testing to ensure the team delivers a flawless customer experience that meets business requirements
  • Support business readiness, deployment, and solution enablement, e.g., demos, training, procedures, and communication
  • Apply analytics for continual optimization of the product and business planThe Expertise And Skills You Bring
    • Bachelor's degree or equivalent
    • 3+ years of proven ability in an analyst, technology, or product role, passionate about digital solutions
    • Demonstrable experience working in Agile product execution and delivery involving business, design, and technology teams
    • Experience and knowledge of health care and /or benefits administration preferred
    • Dedication to customer needs and frequently delivering high-business-value features
    • Operates independently and fulfills tasks with little direction; beginning to drive work of others
    • Experience using data to find opportunities and drive decision-making; may have conducted user research or competitive analysis
    • Excellent listening, communication (verbal and written), influencing, and presentation skills
    • Self-motivated, problem solver with flexibility to adapt to frequent changes
    • Proficiency with Microsoft Office, document management and Jira preferred

Keywords: Fidelity Talent Source, Durham , Business Analyst, Professions , Durham, North Carolina

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