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Business Analyst

Company: Experis
Location: Durham
Posted on: January 16, 2022

Job Description:

Position Details:
Job Title: Business Analyst
Location: Durham, NC / Merrimack, NH / Boston, MA (post COVID)
Duration: 9+ months (Contract)

Role:
As a Business Analyst, you play a critical role on an Agile software development team that obsesses over customer journeys and the technologies that bring them to life!
You are a strategic and critical thinker who will play a vital role in developing new healthcare features on an innovative healthcare platform. You blend deep experience in health care benefits and product development with a passion for analysis, harnessing technology to tackle sophisticated business problems, and performing to deliver and implement solutions to delight customers. You are motivated by the prospect of joining a dynamic, innovative team in a fast-paced, environment!

Responsibilities:
Bring the voice of the customer to the squad through customer journey mapping and feedback loops to focus the team on delivering business solutions with the highest customer and business value
Work closely with the Product Owner (Squad Leader) and squad to build, prioritize, and maintain the product backlog
Collaborate with design, business, and technical team members to define requirements and identify dependencies and risks
Handle customer-facing content and messaging to optimize usability
Perform acceptance testing to ensure the team delivers a flawless customer experience that meets business requirements
Support business readiness, deployment, and solution enablement, e.g., demos, training, procedures, and communication
Apply analytics for continual optimization of the product and business plan

Expertise and Skills:
Bachelor's degree or equivalent
3+ years of proven ability in an analyst, technology, or product role, passionate about digital solutions
Demonstrable experience working in Agile product execution and delivery involving business, design, and technology teams
Experience and knowledge of health care and /or benefits administration preferred
Dedication to customer needs and frequently delivering high-business-value features
Operates independently and fulfills tasks with little direction; beginning to drive work of others
Experience using data to find opportunities and drive decision-making; may have conducted user research or competitive analysis
Excellent listening, communication (verbal and written), influencing, and presentation skills
Self-motivated, problem solver with flexibility to adapt to frequent changes
Proficiency with Microsoft Office, document management and Jira preferred

Thanks,

Pranay Srivastava
Talent Acquisition Lead
Experis CORE
100 Manpower Place - Milwaukee, WI 53212
Email ID:
Desk # : 414-482-5732 Ext - 7164

Keywords: Experis, Durham , Business Analyst, Professions , Durham, North Carolina

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