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Field Implementation Technician

Company: The Judge Group
Location: Durham
Posted on: January 13, 2022

Job Description:

Location: Durham, NC
Salary: Excellent
Description: Our client is currently seeking a Field Implementation Technician
This position is responsible for leading the timely installation and service of company's connectivity products in the Client offices.
This includes: Managing the timely installation, training, upgrade, relocation or removal of the products, Coordination and implementation of: Phone, DSL Cable-modem communications and Cabling, Preparation and performance of ASCII downloads,
Ensuring patient historical results are available to client where possible, - Working with Dispatchers and others to schedule installation events. - Knowledge of Medical field strongly preferred Single Point of Contact with Client and Sales for status of installation, - Follow up with clients to ensure satisfaction with installation and training. Communication with Client, Sales Representatives, Vendors, Hardware Preparation Team, Installers, Bridge team members and Help Desk,
Conduct a phone survey with the client to identify best Care360 product for the Client, Ensuring accurate and complete paperwork for Installers, Performing post-installation survey to ensure quality. - Effective verbal and written communications with technical and non-technical individuals. Install computers at 75 PSC/IOP locations
OT and possible weekend hours. - Looking for candidates with typical hardware support knowledge. - Must be able to meet tight deadlines.
The Morrisville NC Office will be their starting point they will pick up the van IF AVAILABLE or their car and be on a Prompt 8 am conference call , before heading out to the surrounding area - which can include up to a 3 hour driving radius from that starting point of Morrisville NC office - *Must be vaccinated CV19* - **Mileage, parking, tolls bridges etc.. reimbursed/paid weekly** - ***Drug Test & Background Checks required on offer of employment***

Contact: chindle@judge.com
This job and many more are available through The Judge Group. Find us on the web at www.judge.com

Keywords: The Judge Group, Durham , Field Implementation Technician, Professions , Durham, North Carolina

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