Help Desk Analyst
Company: Robert Half
Location: Durham
Posted on: January 12, 2021
|
|
Job Description:
Ref ID: 03220-9502805087 Classification: Help Desk Analyst I
Compensation: DOE The Help Desk Analyst serves as the first point
of contact for employees seeking technical assistance for computing
and phone issues. This individual will provide technical support
over the phone, via remote access, and in person. The HD Analyst is
expected to maintain the highest levels of professionalism and
grace when communicating with our Business Personnel, Vendors, and
other relevant parties. The ability to communicate concisely,
positively, and in a friendly manner is essential to this
position---s success. --- Provide telephone, remote, and in person
assistance to our users in need of support --- Ability to quickly
understand and adhere to procedures as outlined by Help Desk and
Technology management --- Ability to manage Windows based desktops,
laptops, and devices in a corporate network environment ---
Familiarity with and Ability to support and troubleshoot Microsoft
Office applications including (but not limited to) --- MS Outlook
--- MS Word --- MS Excel --- MS Powerpoint --- Respond efficiently
and professionally to Business Personnel requesting hardware,
software, and cybersecurity incidents. --- Ability to gain
expertise with Line Of Business applications in order to support
the nuanced needs of our Business Personnel --- Ability to work as
a tester and/or assist with or verify rollouts of new technologies
--- Understanding of mobile devices, how they operate in a
corporate environment (i.e. MS Exchange clients on Android, iOS)
--- Flexibility to roll with change in a faced paced, challenging,
and rewarding environment Job Requirements: --- Thorough knowledge
of Microsoft Windows --- Windows 7 --- Windows 10 --- Thorough
knowledge of Microsoft Office Suites --- Office 2016 --- Office 365
--- Proficiency with Enterprise AntiVirus and CyberSecurity best
practices --- Proficiency with Enterprise Remote Access
technologies like SSL VPN --- Proficiency with supporting
Enterprise Line of Business Applications, printing, scanning,
imaging --- Proficiency with Network technologies --- Ethernet ---
WiFi --- IPv4 --- Network Devices like Routers, Switches, Access
Points, and Firewalls --- Proficiency with PC hardware
configuration and troubleshooting --- Understanding of PC desktop
security best practices --- Proficiency with mobile devices
(smartphones/tablets) --- Strong customer service communication
skills --- Good attitude and a desire to help others --- Ability to
remain positive in the face of adversity. --- Thorough problem
solving skills. --- Ability to train new individuals, transfer
knowledge, and assume new responsibilities. --- Dependability and
Timeliness --- Basic Active Directory management Robert Half
Technology matches IT professionals with remote or on-site jobs on
a temporary, project or full-time basis. From roles in software and
applications to IT infrastructure and operations, we provide you
unparalleled access to exciting career opportunities. Our
experienced staffing professionals can promote you to employers and
advocate on your behalf. We provide access to top jobs, competitive
compensation and benefits, and free online training. For more
opportunities, get the Robert Half app and receive instant
notifications when our AI matches you with jobs. When you work with
us, you---re working with the best. Robert Half has been recognized
as one of FORTUNE---s ---Most Admired Companies--- every year since
1998 and was named to Forbes--- inaugural list of America---s Best
Temporary Staffing Firms. Questions? Call your local office at
1.888.490.4429. All applicants applying for U.S. job openings must
be authorized to work in the United States. Benefits are available
to temporary professionals. Visit
https://roberthalf.gobenefits.net/ for more information. -- 2020
Robert Half Technology. An Equal Opportunity Employer.
M/F/Disability/Veterans. By clicking ---Apply Now,--- you---re
agreeing to Robert Half---s Terms of Use (
www.roberthalf.com/terms-of-use ).
Keywords: Robert Half, Durham , Help Desk Analyst, Professions , Durham, North Carolina
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Professions JobsTransAm Trucking Recent CDL Graduate Company Truck Driver Jobs Description: New Drivers Are Now Eligible For 5,000 In Sign-On Incentives TransAm Trucking is searching for recently graduated CDL truck driving school students who are interested in long-haul truck driving opportunities. (more...) Company: TransAm Trucking Location: Wilson Posted on: 01/22/2021 CDL Team Truck Driver Description: Hiring CDL drivers in your area. Apply once and choose a trucking job that works for you. Get home when you want to, and get paid what you deserve Available Company: Live Trucking Location: Rocky Mount Posted on: 01/22/2021 Red Classic: Cdl-A Company Truck Driver Description: Job DescriptionCDL-A REGIONAL OTR TRUCK DRIVERS EARN UP TO 80,000 PER YEAR AT RED CLASSIC Earn Up To 80,000 Per Year At Red Classic When it comes to money-making truck driving opportunities, nobody (more...) Company: Red Classic Location: Rocky Mount Posted on: 01/22/2021 Class A CDL Truck Driver - Regional - $5000 Sign On Bonus Description: br Call 866 366-3644 to get your wheels rollin' today br br 1000/Week Salary - GUARANTEED HOME EVERY WEEKEND br br Welcome Home to JRayl Transport br br JRayl Transport is a family (more...) Company: JRayl Transport Location: Danville Posted on: 01/22/2021 Truck Driver / Home Daily Description: Pay starts at 21.45 Logistics done differently.Ranked as the 1 North American logistics company according to Transport Topics, XPO Logistics is among the most admired companies in the world according (more...) Company: XPO Logistics Location: Wilson Posted on: 01/22/2021 CDL-A Flatbed Owner Operator Truck Driver Opportunities Description: 100 Flatbed-100 WelcomeHave you ever dreamed of running your own trucking business Now s your chance to make that dream yours. Owner Operator truck driver Company: WTI Transport Location: Wilson Posted on: 01/22/2021 Class A CDL Drivers - No Touch Regional Description: Job Description: NO TOUCH Regional 0.44 to 0.48 per mile all miles to START REGIONAL, DEDICATED DRIVING POSITIONS Premier Elite Fleet up to 0.44 to 0.48 per Company: Premier Transportation Location: Wilson Posted on: 01/22/2021 CDL A Regional Truck Driver Description: Join the Cowan Family as a regional road driver out of Elm City, NC. You'll enjoy our newly increased pay packages with a variety of schedules and shifts to fit your lifestyle. As a company driver, you'll (more...) Company: Cowan Systems Location: Wilson Posted on: 01/22/2021 CDL-A OTR Drivers: Start Fresh in 2021! Earn Up to 58cpm w/ Tons of Perks! Equip Gov d at 70mph! Description: br br br CDL-A Drivers: Start Fresh in 2021 Earn Up to 58cpm w/ Tons of Perks Equip Gov d at 70mph br Call 866 351-5767 or Apply Online br Dare to Compare Millis Transfer to any other carrier (more...) Company: Millis Transfer Location: Danville Posted on: 01/22/2021 CDL-A Driver - 1 yr Tractor Trailer EXP Required Description: CDL-A TRUCK DRIVER - DELIVERY DRIVER br br 2641 Meadowbrook Road Rocky Mount, NC 27801 br br As a McLane Driver, you are the face of our company to our customers. You are the person they see week (more...) Company: McLane - Foodservice Location: Rocky Mount Posted on: 01/22/2021 |