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Sr. Systems Analyst - Facets

Company: Blue Cross and Blue Shield of North Carolina
Location: Durham
Posted on: September 16, 2020

Job Description:



We are looking for a Sr. System Analyst - Facets to join our already skilled team of experts. We want you to have a real passion for technology and apply it to our high-performance culture. You ll be a trusted member of a high energy, tight-knit, creative team.

You re responsibilities will include the end to end completion of requirements elaboration and system functional design to solution the most complex enterprise-wide business demands through enabling technology and/or business processes that impact multiple business units, lines of business, processes, and/or multi-project portfolio. Using your experience, you'll discern true business needs, facilitate work sessions; document, elaborate and prioritize requirements and specifications; and manage scope as input to functional, architectural and technical design. We will look for you to ensure the quality, cost effectiveness, and timeliness of key business services and regulatory requirements or mandates via integrated enterprise solutions. Additionally, you will directly with both business clients and cross domain technology partners to translate relevant enterprise business requirements into technical solutions via functional design.

If you are ready to make a career out of making a difference, then you are the person for this team.

Coordinate Analysis and Functional Design:

* Quickly understand larger and/or more complex business issues and data challenges of the customer. Critically evaluate information gathered from multiple sources, reconcile conflicts, and decompose high-level information into details; abstract up from low-level information to a general understanding.

* Utilize expertise in analyzing end to end business and technical flows, including impacts to operations.

* Review, edit, and prioritize business requirements, specifications, processes and recommendations related to proposed solution. Distinguish user requests from the underlying true business need.

* Translate business/functional requirements into system level functional solutions using various techniques that include: interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, screen interface prototypes, demos, and/or business, task, and workflow analysis.

* Coordinate the development of functional design specifications, GUI and screen interface designs (internal applications), and VUI designs for customer engagements. Include project assumptions, risks/issues, considerations, and dependencies based on the system impacts. Proactively identify the business process and organizational impact of proposed solutions.

* Guide project personnel to identify required system changes, additions or retirement. Conduct gap analysis for business/functional requirements and current system functionality, with support, review and input from other Technical staff.

* Collaborate with business analysts, designers, developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs. Provide expertise for dividing the project into multiple phases based on the business priorities, design, schedule, and level of effort.

* Ensure traceability from business/functional requirements through development of the solution, to confirm system functionality and ensure the completed system fulfills the goals of the project as detailed in the specifications.

* Mentor less experienced staff and coordinates work as needed for larger projects.


* Bachelor s Degree and 5 years of systems analysis experience

* OR a Master s Degree and 3 years of systems analysis experience.

* If no degree, 7 years of systems analysis experience required.

* Must have proven experience in: Requirements Management, Developing Functional Designs, Software development life cycles (SDLC), Use case business model methodology, Database queries (SQL) and Batch and online processing

* Solid experience with project management.

* Experience with Facets claims adjudication system and Facets Data Model.


* Knowledge or experience with Agile methodologies preferred.

* Experience in Joint Application Design (JAD) facilitation preferred.

* Experience in the Rational Unified Process (RUP) preferred.

* Experience in user interface design preferred.

* Experience with client/server-based systems preferred.

* Experience with system/application integration technologies and/or web technologies preferred.

* Experience in, or knowledge of, the health care industry is strongly preferred.

* Leadership, mentoring and coaching skills.

* Excellent analytical and project management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.

* Excellent listening, verbal and written communication skills and the ability to interact professionally with a diverse group, including executives, other leadership, and subject matter experts.

Blue Cross and Blue Shield of North Carolina ("Blue Cross NC") complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. Blue Cross NC does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.

Keywords: Blue Cross and Blue Shield of North Carolina, Durham , Sr. Systems Analyst - Facets, Professions , Durham, North Carolina

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