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Business Analyst (NC)

Company: Fidelity TalentSource
Location: Durham
Posted on: March 28, 2020

Job Description:

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Business Analyst to work in Fidelity's Workplace Investing business unit in Durham, NC!This role will assist the WI Workplace Consulting - Client Technology Team in performing data analytics functions, including data mining, data workflow creation, and visual dashboard creation for both internal and client-facing initiatives.The TeamThe Fidelity Workplace Consulting Group is composed of over 300 professionals who advise clients on the management of their domestic benefits. We are a fast-growing business within Fidelity, providing a broad variety of services that touch on every area of benefits design, strategy, funding, communication and delivery. While we focus on working with the Fortune 1000, we also work with Fidelity clients of all sizes.Data Consulting engages in data quality improvement efforts that span single and multiple product lines (i.e. Health and Welfare, Defined Benefit, Defined Contribution, Stock Plan Services and HR/Payroll) within the implementation and ongoing servicing client lifecycle.Primary Responsibilities: Data analysis, reporting and project management in support of a centralized reporting process to generate interactive dashboards, metrics, analytical views and reports that lead to effective business decision making. Collaborate with client, business and technology partners to facilitate requirements gathering for new reporting and enhancements to existing reports. Define and document the specifications for key management reporting requests. Project Delivery: Ability to thoughtfully coordinate, facilitate, lead, or deliver single or multi-workstream efforts spanning multiple startup teams or cross-Fidelity partners Proven hands-on experience defining clear and concise requirements expressed as user stories, translating business needs into technology solutions Experience with teams working across multiple Fidelity platforms Excellent communication and people-interaction skills. Organized and disciplined nature and have a continuous improvement mentatlity. Creation and management of executive level monthly and quarterly reporting and analysis Work in conjunction with all functional groups to identify potential future improvements to the overall process, requirements gathering and documentation or test templates Lead documentation of requirements and testing of highly effective dashboards/reports that provide important business and operational insights, demonstrate tools such as Tableau Deliver complete, accurate, timely reporting and analysis as well as responding to inquiries about the data Evaluate data to highlight key areas of opportunity and risk Develop communications in support of executive level presentations Work closely with development team on data management and data warehouse Document and report on identified system testing issues in standard defect tracking toolThe Expertise You Have Bachelor degree minimum Minimum 3 years formal project management Comfortable working with business partners, guiding them through requirements writing Enjoy solving problems and able to resolve conflicts through strong mediation skills Communicate clearly, deliver complex messages, and guide new concepts Influence and drive teams to success using Agile/scrum/Lean practices Provides business and systems analysis leadership for complex technology projects, often across many subsystems and companies. Knowledge of and experience with tools, techniques and processes for complex data gathering, analysis and reporting on data for large organizations Manage multiple work streams effectively Proactively monitoring progress of projects, addressing issues and making course corrections as needed to ensure attainment of goals within the scope of the project Working closely with internal partners in order to design/obtain agreement on/develop processes that deliver integrated results where expected.The Skills You Bring Background in data visualization, particularly with Tableau Analytical and problem solving skills are a key strength Exceptional project management skills The ability to work well in teams and collaborate with others to solve problems. Taking ownership of work and completing them with quality and efficiency is something you take pride in Learning new tools and better ways of doing things is exciting and interesting to you. Act in a consultative manner to help recommend technical methodologies to ensure the best end product for your clients. Take big picture ideas/concepts and translate those into well-defined and executable solutions. Proven ability to manage a variety of sized, client facing program/project teams to successful completion Relationship management with a skill at designing and maintaining validated relationships both inside and outside the organization Exceptional interpersonal and communication skills, including written, verbal, and technology illustrations. Willingness to encounter a problem, and use any number of techniques to solve for it, often with little direction or oversight Ability to partner with internal and external partners to understand the business being served, and apply insights and solutions that enable them to successfully achieve their goals and objectivesWhy Fidelity? Three consecutive years on CareerBliss' Top 50 Happiest Companies Employees Survey A company that is committed to innovation and being an industry leader by investing in technology More than 12,000 technology professionals utilizing an Agile methodology enterprise-wide Access to top-tier technology platforms, OS, and frameworksCompany CultureAt Fidelity, you can find it all here. We reward ambitious, passionate individuals with a work environment that fosters diversity, teamwork and collaboration as well as encourages innovative ideas and fresh thinking. We recognize the value that employees' individual differences can contribute to the bright and strong future of our company.Company OverviewFidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity's U.S.-based regional and investor center locations. If you would like to experience Fidelity's diverse and inclusive workplace while expanding your skillset and developing your professional network, consider a role with Fidelity TalentSource.For information about working at Fidelity TalentSource, visit FTSJobs.com.

Keywords: Fidelity TalentSource, Durham , Business Analyst (NC), Professions , Durham, North Carolina

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