DurhamRecruiter
the smart solution for Durham jobs

PATIENT SERVICE ASSOCIATE

Company: Duke University
Location: Durham
Posted on: May 17, 2019

Job Description:

Auto req ID 113405BR Duke Entity PRMO Job Code 4502 PATIENT SERVICE ASSOCIATE Job Description Occupational Summary Coordinate and participate in a variety of duties associated with management.scheduling. Position also involves customer service, message daily clinic preparation process, patient identification, patient check in/out, charge posting, cash management and patient appointment distribution, ancillary scheduling and preparation and referrals Work Performed Prepare for clinic visits by reviewing next day patients and explain billing to patients Answer telephone, take and deliver messages to physicians, nurses and Check-out ancillary service requisitions .Schedule tests and procedures. Complete and distribute according to PRMO credit and collection policies. Determine the amount patients. Make return appointments by scheduling patients into the encounter forms.completing next day preparation activities. Enter pre-visit orders and prepare new patient charts. Pickup X-rays, office charts, medical records, reports, petty cash and collections bag. File history sheets, ancillary reports and all other required patient record documentation. Return medical records. Attach HIPPA/Medicare documents to the Check-in patient upon arrival in the practice.Identify correct patient information in Maestro Care. Verify patient demographic data. Edit Maestro Care as needed. Accurately identify the appropriate account for patient visit. Present and educate patients on required forms and obtain signature as required by policy and procedure. Completes all Maestro Care check-in files and manage all appropriate alerts. Collect and post co-payments and balances on accounts due. Imprint all patient specific chart documents and requisition/transmittal documents. Copy, file and distribute insurance cards as indicated by procedure. Coordinate all labs/procedures as requested. Maintain private physician office charts. Prepare encounter forms.Investigate and account for missing encounter forms. Audit encounter forms for completeness and accuracy before accuracy before batching. Batches encounter forms or charge posting in Maestro Care. of cash to be collected based on insurance plan.correct appointment type,entering the primary care physician or referring physician and scheduling tests and procedures.others. Report obtained medical information from patients and referring physicians accurately,completely and timely. Disseminate messages according to practice communication standards. Knowledge, Skills and Abilities Strong verbal and written communication. Basic PC and data entry skills. Knowledge of medical terminology and telephone etiquette. Demonstrated ability to organize and prioritize work, provide oral and written instructions, interact tactfully with customers and establish and maintain effective relationships with others. Must be able to apply specific departmental policies rules and regulations relating to verifying patient information, collecting payments and maintaining records and forms. Level Characteristics N/A Location Durham Requisition Number 401596682 Position Title PATIENT SERVICE ASSOCIATE Shift First/Day Job Family Level B2 Full Time / Part Time FULL TIME Regular / Temporary Regular Department Name UROLOGY- 1G Minimum Qualifications Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex,sexual orientation, or veteran status. Duke aspires to create a community built on collaboration, innovation,creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions:Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department. Education Work requires knowledge of basic grammar and mathematical principles normally acquired through high school education Experience Minimum of one year of work experience in directly communicating and providing service to patients or public; preferably in a healthcare related field. Experience in effectively coordinating multiple tasks or activities. Degrees, Licensures, Certifications N/A

Keywords: Duke University, Durham , PATIENT SERVICE ASSOCIATE, Other , Durham, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Tool Grinding and Programming Specialist
Description: Position Summary The position is responsible for the manufacturing and some programming support of new project tooling, special tooling, and all KSTH products. In addition, this role will support optimization (more...)
Company: KYOCERA SGS Tech Hub - USA
Location: Danville
Posted on: 05/26/2019

Anesthesiologist needed in Western North Carolina!- Physicians Only Apply (Wilson)
Description: Anesthesiology opening in , North Carolina. This and other physician jobs brought to you by DocCafe.comAnesthesiology group is hiring another permanent physician,
Company: Easter Medical Staffing
Location: Wilson
Posted on: 05/26/2019

SLP - SNF - Wilson, NC
Description: We need a SLP traveler for a skilled nursing facility, must have1 year of SNF, andgeriatric experience. Hours are M-F with a guarantee of 40 hours.This position will start the end of May for 13 weeks, (more...)
Company: Prime HealthCare Staffing
Location: Wilson
Posted on: 05/26/2019


Online ESL Teacher for Kids
Description: Kids Online English Teacher Your home. Your Classroom. Control your own schedule, work remotely, AND change lives -- Since 1965, EF has helped millions of people and become the world leader in international (more...)
Company: EF Education First
Location: Danville
Posted on: 05/26/2019

Online English Tutor
Description: Kids Online English Teacher Your home. Your Classroom. Control your own schedule, work remotely, AND change lives -- Since 1965, EF has helped millions of people and become the world leader in international (more...)
Company: EF Education First
Location: Wilson
Posted on: 05/26/2019

Work Remote From Home
Description: Mommy Jobs Online agents on the Sales Customer Service Program will offer customer service by taking inbound calls and emails from customers with inquiries about issues, new promotions and registration. (more...)
Company: Mommy Jobs Online
Location: Danville
Posted on: 05/26/2019

Online ESL Tutor, Teacher
Description: Kids Online English Teacher Your home. Your Classroom. Control your own schedule, work remotely, AND change lives -- Since 1965, EF has helped millions of people and become the world leader in international (more...)
Company: EF Education First
Location: Wilson
Posted on: 05/26/2019

Are You Boss Material?
Description: Want to spend more time with your children Need more funds for your golden years Entrepreneurial
Company: Prosperity Legacy
Location: Danville
Posted on: 05/26/2019

Work From Home-Create A Balance Today!
Description: Currently hiring motivated, self driven, goal oriented individuals who are looking to work at home. We are the largest discount Benefits
Company: AmeriPlan
Location: Danville
Posted on: 05/26/2019

Work From Home - Online Teaching Opportunity
Description: Kids Online English Teacher Your home. Your Classroom. Control your own schedule, work remotely, AND change lives -- Since 1965, EF has helped millions of people and become the world leader in international (more...)
Company: EF Education First
Location: Danville
Posted on: 05/26/2019

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Durham RSS job feeds