Receptionist - Bone and Joint PRN
Company: Sovah Health - Martinsville
Location: Martinsville
Posted on: April 16, 2024
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Job Description:
Position Summary -Sovah Health is looking for a Receptionist who
is the first line of contact for a patient in the medical office.
They serve as the liaison between the physician and the patients. -
Information is gathered from the patient and entered into the
computer system to create and encounter record. Charging for
services, ordering ancillary testing, upfront collections,
referrals and pre-certification is only part of the job. -
Providing very good customer service is essential.. - - - - - - - -
- - Registers patients by way of appropriate pathway, verifying
patient information, explaining and obtaining necessary signatures,
obtaining an ABN when needed. - - - - - - - - - Greets patient
promptly upon arrival using appropriate scripting and always with a
smile. - - - - - - - - - Communicates with the answering service. -
- - - - - - - - Composes, types, and transcribes correspondence,
forms, reports, presentation materials and other written
communications. - - - - - - - - - Receives, screens, and routes
visitors and telephone calls. Responds to, escalates, and follows
up on inquiries and problems as appropriate. - - - - - - - - -
Obtains patient Referrals, Pre-authorizations and
Pre-certifications. - - - - - - - - - Schedules/coordinates
meetings, conferences, special events, appointments and travel
arrangements. - - - - - - - - - Conducts Chart preparation for the
next days patients. - - - - - - - - - Prepares pre-registration
forms to mail out to new patients. - - - - - - - - - Files
paperwork into the correct location of the record. - - - - - - - -
- Enters appropriate ICD-9 code by way of correct pathway. - - - -
- - - - - Charges for inpatient and outpatient services. Orders
laboratory tests. - - - - - - - - - Conducts upfront collections
and assists patients with account balances. - - - - - - - - -
Follows through on MD orders by providing work excuses, obtains
medical records. - - - - - - - - - Schedules ancillary/specialist
appointments, faxes orders to ancillary departments, faxes records
to specialist. - - - - - - - - - Conducts patient call backs;
prepares the daily deposit; communicates supply needs to the office
manager; acts as liaison between MD and drug reps; completes
medical forms sheet; and maintains the referral log. -Who We
Are:People are our passion and purpose. - Come work where you are
appreciated for who you are not just what you can do. Licensed for
220 beds, SOVAH Health - Martinsville, is a full service,
acute-care hospital providing over 22 medical specialties. Among
the services we offer are a home health & hospice agency, advanced
wound healing center, cardiac rehabilitation center, two cardiac
catheterization labs, and medical & radiation oncology
services.Where We Are:In Martinsville, explore culture and arts,
enjoy kayaking or hiking and so much more in the foothills of the
Blue Ridge Mountains. From the river to the racetrack, we offer
plenty of activities to guarantee that you and your family have a
fun filled time!Minimum Qualifications: -Minimum EducationHigh
school graduate or equivalent. - Medical Terminology, ICD-9 coding,
CPT-4 coding preferred.Required SkillsRequires critical thinking
skills, decisive judgment and the ability to work with minimal
supervision. Must be able to work in a stressful environment and
take appropriate action.ICD-9 and CPT coding desirable. Able to
multi-task. Excellent telephone skills. Legible
handwriting.Requires full range of motion including the handling of
patients and/or equipment, manual and finger dexterity and eye hand
coordination. Requires standing and walking for extensive periods
of time. May require lifting and carrying items weighing up to 50
pounds. May require frequent bending, squatting, or kneeling.
Requires corrected vision and hearing to normal range. Requires
ability to work under stressful conditions and/or irregular hours.
Potential for exposure to communicable diseases and/or body
fluids.Minimum Work ExperiencePhysician office experience
preferred. At least 6 months of computer experience preferred.
-EEOC Statement:SOVAH Health - Martinsville is committed to
providing Equal Employment Opportunities for all applicants and
employees and complies with all applicable laws prohibiting
discrimination against any employee or applicant for employment
because of color, race, sex, age, religion, national origin,
disability, genetic information, gender identity, sexual
orientation, veterans' status or any other basis protected by
applicable federal, state or local law. - -Equal opportunity and
affirmative action employers and are looking for diversity in
candidates for employment: Minority/Female/Disabled/Protected
Veteran
Keywords: Sovah Health - Martinsville, Durham , Receptionist - Bone and Joint PRN, Other , Martinsville, North Carolina
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