Enrollment Specialist

Company: Volunteers of America
Location: Durham
Posted on: May 28, 2023

Job Description:

Come join our awesome team as a Enrollment Specialist at the Senior Community Care of North Carolina. We are offering great benefits and terrific work environments! Senior Community Care of North Carolina is part of Volunteers of America National Services which serves as the Housing and Healthcare affiliate of the Volunteers of America parent organization. Enrollment Specialist Job Highlights:

• 403(b) Retirement Plan;
• Career scholarships;
• Quality training, continuing career education and leadership programs;
• Medical, Dental and Vision Insurance
• Paid Time Off (Vacation, Holiday & Sick Days) About the job: The Enrollment Specialist obtains initial information relating to admissions, coordinates intake process, and provides information and referrals to community agencies as appropriate. - Promotes the Senior Community Care Program to potential participants and community agencies. Pay: $50,356-$58,240/ Annually Required Qualifications: -To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • A Bachelor's Degree in business, or a health or human services field, sales experience or a high school diploma and office assistant training (preferably health care specific).
    • Two (2) years of experience in marketing, with more emphasis on sales, and/or admissions role for a health care provider, or in an information and referral resource role within the senior networks of Wake, Durham, and part of Granville counties. Shall have either training or related experience in the job assigned.
    • Must have a valid driver's license, proof of insurance and have means of transportation within one hundred (100) miles or more daily.
    • Must have medical clearance for communicable diseases and up-to-date immunizations before having direct participant contact. Preferred Skills:
      • Knowledge about the PACE model and philosophy of care Essentials: -
        • Receives and provides information to referrals to the Senior Community Care Program; refers individuals to other appropriate resources as indicated.
          • Assesses potential PACE participants in home, nursing homes, hospitals or other settings as part of the intake process.
            • Maintains current, written assessment and intake records inclusive of potential participant's expressed wishes and the referral services provided, as appropriate.
              • Assists potential participants in managing their needs while undergoing intake and assessment process, including referrals to doctors and other community agencies.
                • Participates in Interdisciplinary Team meetings when potential enrollees are assessed for enrollment into the program for purposes of providing and clarifying information obtained during the intake assessment.
                  • Provides alternative community resources to applicants who are not accepted into Senior Community Care.
                    • Assists with financial eligibility process for Senior Community Care participants. Senior Community Care of North Carolina - PACE: Senior Community Care of North Carolina - PACE is part of Volunteers of America National Services which serves as the Housing and Healthcare affiliate of the Volunteers of America parent organization. -PACE is a Program of All-Inclusive Care for the Elderly. Our team members include clinical professionals, personal care providers, van drivers, activity assistants and culinary employees among others. Unlike some clinical environments, PACE centers offer employees flexible work schedules, with most positions only requiring occasional weekends. Team members have an opportunity to get to know their patients and build meaningful relationships. SCCNC helps foster a work-life balance by offering employees paid-time off benefits as part of our comprehensive benefits package. With the internal slogan "The care you need to remain in the home you LOVE", this "one stop shop" prides itself in building relationships with the participants as well as their families, and creating personalized care plans that work for everyone. This vibrant, young, and diverse tea lives in close proximity to the beach and the mountains, as well as surrounded by highly regarded colleges and universities and access to premier healthcare. Join us at Senior Community Care of North Carolina and become a part of a healthcare team that is dedicated to creating thoughtful, caring and flexible work environments for our team members. -In our 2022 Great Place to Work survey, employees said their work has a special meaning: this is not "just a job". -Create happiness for those who need it. Join us today!

Keywords: Volunteers of America, Durham , Enrollment Specialist, Other , Durham, North Carolina