Receptionist (Concierge) - Bartlett Reserve

Company: Solvere Living
Location: Pittsboro
Posted on: March 19, 2023

Job Description:

Currently Searching for PT Every other weekend: 3rd Shift, 12 PM - 8 AM

& PRN - as needed

We are looking for a Concierge/Receptionist for our beautiful independent living community Bartlett Reserve in Durham, NC . Concierge/Receptionist candidates should have excellent guest service experience as well as communication skills in order to ensure a pleasant experience for residents and guests at our community. If you have a passion for working with seniors and providing excellent customer service we would love the opportunity to speak with you. Apply today!

Bartlett Reserve is a gorgeous Independent Living community located in the beautiful Durham, North Carolina area. Come join our amazing team! Apply today!

As a Certified Great Place to Work for 5 years in a row , AgeWell Solvere Living proudly offers the following benefits:

• Medical, Dental, and Vision
• Company paid Life Insurance and Voluntary Disability
• Paid Time Off and Holidays
• 401(k) Retirement Savings Plan At AgeWell Solvere Living we value Diversity, Equity and Inclusion. To learn more about our philosophy click on the link below:
  
  Our Declaration for Diversity, Equity and Inclusion
  
  Job Summary:
  
  The Concierge serves as an ambassador for the Community. He/she executes receptionist and other responsibilities as defined in this procedure to assist in the administration of the Community.
  
  Concierge Procedure:
  
  Essential Functions:
  • Provides positive first impression to all who enter the Community
  • Answers and screens all incoming telephone calls in a courteous and professional manner, routing calls and taking messages as appropriate
  • Greets all visitors in a friendly, courteous, and professional manner
  • Screens and requires visitors to "sign in" at reception desk
  • Notifies Residents of visitors
  • Instructs Resident's visitor according to Resident's instructions
  • Receives and processes incoming mail
  • Accepts all outgoing mail/packages
  • Types, copies, orders, and maintains inventory of office supplies, performingother clerical duties as assigned
  • Maintains and updates Emergency Phone Number Log and keeps log at frontdesk
  • Maintains and updates emergency contact information on each Resident andkeeps information at front desk
  • Assists managers with various clerical responsibilities
  • Pages staff as necessary
  • Takes RSVPs for special functions, as necessary
  • Oversees sign-up for scheduled transportation
  • Hands out maintenance requests forms and passes them onto EnvironmentalServices Director
  • Performs other duties as necessary, to include light housekeeping duties Compliance and Safety:
    • Follows all emergency procedures
    • Understands all safety policies and procedures Communication:
      • Communicates effectively with all staff
      • Immediately advises Lifestyle Services Director, Resident Care Director, and General Manager of any changes in physical and/or mental health of Resident immediately Education/Experience/Licensure/Certification:
        • High School Diploma required
        • Must possess a high degree of interpersonal relations skills and ability to relateto a variety of people and personalities
        • Requires considerable initiative and judgment
        • Must have word-processing and clerical skills
        • Must be able to work flexible hours and participate in holiday activities Physical Requirements:
          • Physically able to bend and reach
          • Physically able to sit for extended periods of time Miscellaneous:
            • Required to work weekends and holidays as assigned
            • May be required to work on shifts other than the one for which hired
            • May be required to work extended hours (up to 16 hours per day)
            • May be exposed to infectious waste, diseases, conditions, etc., including HIV,AIDS, and Hepatitis B and C viruses
            • Could be subject to hostile and emotionally upset Residents due to mentalstatus
            • Background, criminal, and drug tests as required by HR policies and procedures
            • May be asked to submit to random drug test during employment
            • May have their picture taken and image used in social media or community advertising
            • May be video recorded from devices installed by families in residents' apartments

Keywords: Solvere Living, Durham , Receptionist (Concierge) - Bartlett Reserve, Other , Pittsboro, North Carolina