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Receptionist (Concierge) - Bartlett Reserve

Company: Solvere Living
Location: Pittsboro
Posted on: March 19, 2023

Job Description:

Currently Searching for PT Every other weekend: 3rd Shift, 12 PM - 8 AM

& PRN - as needed

We are looking for a Concierge/Receptionist for our beautiful independent living community Bartlett Reserve in Durham, NC . Concierge/Receptionist candidates should have excellent guest service experience as well as communication skills in order to ensure a pleasant experience for residents and guests at our community. If you have a passion for working with seniors and providing excellent customer service we would love the opportunity to speak with you. Apply today!

Bartlett Reserve is a gorgeous Independent Living community located in the beautiful Durham, North Carolina area. Come join our amazing team! Apply today!

As a Certified Great Place to Work for 5 years in a row , AgeWell Solvere Living proudly offers the following benefits:

  • Medical, Dental, and Vision
  • Company paid Life Insurance and Voluntary Disability
  • Paid Time Off and Holidays
  • 401(k) Retirement Savings Plan At AgeWell Solvere Living we value Diversity, Equity and Inclusion. To learn more about our philosophy click on the link below:

    Our Declaration for Diversity, Equity and Inclusion

    Job Summary:

    The Concierge serves as an ambassador for the Community. He/she executes receptionist and other responsibilities as defined in this procedure to assist in the administration of the Community.

    Concierge Procedure:

    Essential Functions:
    • Provides positive first impression to all who enter the Community
    • Answers and screens all incoming telephone calls in a courteous and professional manner, routing calls and taking messages as appropriate
    • Greets all visitors in a friendly, courteous, and professional manner
    • Screens and requires visitors to "sign in" at reception desk
    • Notifies Residents of visitors
    • Instructs Resident's visitor according to Resident's instructions
    • Receives and processes incoming mail
    • Accepts all outgoing mail/packages
    • Types, copies, orders, and maintains inventory of office supplies, performingother clerical duties as assigned
    • Maintains and updates Emergency Phone Number Log and keeps log at frontdesk
    • Maintains and updates emergency contact information on each Resident andkeeps information at front desk
    • Assists managers with various clerical responsibilities
    • Pages staff as necessary
    • Takes RSVPs for special functions, as necessary
    • Oversees sign-up for scheduled transportation
    • Hands out maintenance requests forms and passes them onto EnvironmentalServices Director
    • Performs other duties as necessary, to include light housekeeping duties Compliance and Safety:
      • Follows all emergency procedures
      • Understands all safety policies and procedures Communication:
        • Communicates effectively with all staff
        • Immediately advises Lifestyle Services Director, Resident Care Director, and General Manager of any changes in physical and/or mental health of Resident immediately Education/Experience/Licensure/Certification:
          • High School Diploma required
          • Must possess a high degree of interpersonal relations skills and ability to relateto a variety of people and personalities
          • Requires considerable initiative and judgment
          • Must have word-processing and clerical skills
          • Must be able to work flexible hours and participate in holiday activities Physical Requirements:
            • Physically able to bend and reach
            • Physically able to sit for extended periods of time Miscellaneous:
              • Required to work weekends and holidays as assigned
              • May be required to work on shifts other than the one for which hired
              • May be required to work extended hours (up to 16 hours per day)
              • May be exposed to infectious waste, diseases, conditions, etc., including HIV,AIDS, and Hepatitis B and C viruses
              • Could be subject to hostile and emotionally upset Residents due to mentalstatus
              • Background, criminal, and drug tests as required by HR policies and procedures
              • May be asked to submit to random drug test during employment
              • May have their picture taken and image used in social media or community advertising
              • May be video recorded from devices installed by families in residents' apartments

Keywords: Solvere Living, Durham , Receptionist (Concierge) - Bartlett Reserve, Other , Pittsboro, North Carolina

Click here to apply!

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