Receptionist (Concierge) - Bartlett Reserve
Company: Solvere Living
Location: Pittsboro
Posted on: March 19, 2023
Job Description:
Currently Searching for PT Every other weekend: 3rd Shift, 12 PM
- 8 AM
& PRN - as needed
We are looking for a Concierge/Receptionist for our beautiful
independent living community Bartlett Reserve in Durham, NC .
Concierge/Receptionist candidates should have excellent guest
service experience as well as communication skills in order to
ensure a pleasant experience for residents and guests at our
community. If you have a passion for working with seniors and
providing excellent customer service we would love the opportunity
to speak with you. Apply today!
Bartlett Reserve is a gorgeous Independent Living community located
in the beautiful Durham, North Carolina area. Come join our amazing
team! Apply today!
As a Certified Great Place to Work for 5 years in a row , AgeWell
Solvere Living proudly offers the following benefits:
- Medical, Dental, and Vision
- Company paid Life Insurance and Voluntary Disability
- Paid Time Off and Holidays
- 401(k) Retirement Savings Plan At AgeWell Solvere Living we
value Diversity, Equity and Inclusion. To learn more about our
philosophy click on the link below:
Our Declaration for Diversity, Equity and Inclusion
Job Summary:
The Concierge serves as an ambassador for the Community. He/she
executes receptionist and other responsibilities as defined in this
procedure to assist in the administration of the Community.
Concierge Procedure:
Essential Functions:
- Provides positive first impression to all who enter the
Community
- Answers and screens all incoming telephone calls in a courteous
and professional manner, routing calls and taking messages as
appropriate
- Greets all visitors in a friendly, courteous, and professional
manner
- Screens and requires visitors to "sign in" at reception
desk
- Notifies Residents of visitors
- Instructs Resident's visitor according to Resident's
instructions
- Receives and processes incoming mail
- Accepts all outgoing mail/packages
- Types, copies, orders, and maintains inventory of office
supplies, performingother clerical duties as assigned
- Maintains and updates Emergency Phone Number Log and keeps log
at frontdesk
- Maintains and updates emergency contact information on each
Resident andkeeps information at front desk
- Assists managers with various clerical responsibilities
- Pages staff as necessary
- Takes RSVPs for special functions, as necessary
- Oversees sign-up for scheduled transportation
- Hands out maintenance requests forms and passes them onto
EnvironmentalServices Director
- Performs other duties as necessary, to include light
housekeeping duties Compliance and Safety:
- Follows all emergency procedures
- Understands all safety policies and procedures Communication:
- Communicates effectively with all staff
- Immediately advises Lifestyle Services Director, Resident Care
Director, and General Manager of any changes in physical and/or
mental health of Resident immediately
Education/Experience/Licensure/Certification:
- High School Diploma required
- Must possess a high degree of interpersonal relations skills
and ability to relateto a variety of people and personalities
- Requires considerable initiative and judgment
- Must have word-processing and clerical skills
- Must be able to work flexible hours and participate in holiday
activities Physical Requirements:
- Physically able to bend and reach
- Physically able to sit for extended periods of time
Miscellaneous:
- Required to work weekends and holidays as assigned
- May be required to work on shifts other than the one for which
hired
- May be required to work extended hours (up to 16 hours per
day)
- May be exposed to infectious waste, diseases, conditions, etc.,
including HIV,AIDS, and Hepatitis B and C viruses
- Could be subject to hostile and emotionally upset Residents due
to mentalstatus
- Background, criminal, and drug tests as required by HR policies
and procedures
- May be asked to submit to random drug test during
employment
- May have their picture taken and image used in social media or
community advertising
- May be video recorded from devices installed by families in
residents' apartments
Keywords: Solvere Living, Durham , Receptionist (Concierge) - Bartlett Reserve, Other , Pittsboro, North Carolina
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