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Remote Tier 2 Technical Support Engineer

Company: VirtualVocations
Location: Durham
Posted on: January 26, 2023

Job Description:

A healthcare software company needs applicants for an opening for a Remote Tier 2 Technical Support Engineer.

Must be able to:
Build and maintain the right support processes for scaling our products and services
Assist in building a support team as needed to be able to answer our product needs as we scale
Own a set of support functions to help US healthcare providers take advantage of our market-leading software
Qualifications for this position include:

3-5 years of experience working in a similar role in fast paced, saas product companies
A Bachelor's degree or equivalent experience
Basic experience and knowledge of software installations and troubleshooting
Demonstrated successful ownership of mission-critical tasks r

Keywords: VirtualVocations, Durham , Remote Tier 2 Technical Support Engineer, Other , Durham, North Carolina

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