Front Desk Assistant - Weekends

Company: Veritas Collaborative
Location: Durham
Posted on: November 26, 2022

Job Description:

*Location: *_*Durham, North Carolina*_
*Position: *Front Desk Assistant - Part-Time Mostly Weekends (15-20 hours/week)

*Nature and Scope: *
The Front Desk Assistant is a unique position as this person represents the first impression many of our patients and families have of Veritas. Position requires; quick thinking, solution-oriented, efficient use of time; customer focus; professional appearance; critical thinking skills; ability to identify and mitigate risk; exceptional organizational skills; flourishes in a collaborative team environment; attention to detail; creativity, flexibility and resilience; sees things through to completion; accountable for delivery of quality services.

*Experience: *
- Maintain appropriate, therapeutic boundaries with patients and families at all times.

- Provide a positive environment for supportive, recovery-based treatment.

- Serve as initial point of contact for the company, including incoming phone calls, vendors, patients and visitors

- Cordially and professionally greet all visitors and phone callers

- Ensure patients and visitors who arrive are escorted to correct locations

- Assist in the check in process for medical appointments

- Assist in the creation of badges for staff

- Manage front desk check-in process through LobbyGuard system

*Specific Skills*

- Must be proficient in all MS suite products, including Outlook

- Superior customer service and communication skills

- Ability to stay calm and solution-focused in high stress situations

- Strong interpersonal and professional boundaries

- Strong time management and organizational skills

*Education: * High School diploma or GED required with 2 Years of Medical Office, and Front Desk Experience

Job Type: Part-time

COVID-19 considerations:
All employees are required to adhere to company COVID-19 guidelines.

Education:
* High school or equivalent (Required)

Experience:
* Computer skills: 1 year (Preferred)
* Medical terminology: 1 year (Preferred)
* Medical Front Office: 2 years (Required)

Work Location: One location%58047475%

Keywords: Veritas Collaborative, Durham , Front Desk Assistant - Weekends, Other , Durham, North Carolina