Medical Equipment Field Service Engineer

Company: Accentuate Staffing
Location: Durham
Posted on: June 26, 2022

Job Description:

Accentuate Staffing is assisting a rapidly growing medical equipment manufacturer who is looking for a Field Service Engineer. This is a direct hire opportunity requiring 70-80% travel within the US. Responsibilities:

• Field Service Engineer will install, service, and repair medical equipment and associated devices
• Service Engineer will perform routine preventative maintenance, calibrations, and certification
• Service Engineer will diagnose and repair device issues
• Service Engineer will upgrade hardware/software, update service manuals and procedures Requirements:
• Candidates must have a Bachelors Degree in Engineering or equivalent with 2 years related experience or equivalent combination of education and experience
• Candidates must have general technical knowledge of electrical, mechanical, plumbing, wiring, vacuum, gases, or fluids
• Candidates must have experience operating diagnostic equipment in a laboratory setting
• Candidates must have knowledge of GMP, ISO, and FDA policies and regulations
• Candidates must be comfortable with scheduled and as needed overnight travel Job Requirements:

• Help troubleshoot and repair equipment
• Executing field service and maintenance work
• Ensure the field service technicians
• Ensure proper repair and maintenance procedures
• Meet all field service metrics including on time preventative maintenance
• Perform installation and repair of digital equipment at customer sites
• Promote service parts and preventative maintenance contracts
• Update parts inventory and maintenance and repair computerized systems
• Manage all field service activity
• Perform in-house as well as field repair
• Perform preventative maintenance and manage regional preventative maintenance schedules
• Provide equipment operation and basic maintenance and repair training to customers
• Assist service and parts department with repair orders
• Perform all preventative maintenance and audits on equipment
• Build and maintain repair orders
• Perform field resolutions of customer service requests
• Lead company field service operations per customer requirements
• Provide repair and maintenance of general biomedical equipment as secondary responsibility
• Providing technical sales support, equipment demonstrations, training, sample processing and field service installation and repair of inkjet and related equipment
• Work directly with customers to ensure the correct installation for new equipment, and maintenance, repair, and service for existing equipment installations

Keywords: Accentuate Staffing, Durham , Medical Equipment Field Service Engineer, Other , Durham, North Carolina