Remote All Access Pass Care Team Associate

Company: VirtualVocations
Location: Durham
Posted on: May 15, 2022

Job Description:

A public company specializing in organizational performance improvement is in need of a Remote All Access Pass Care Team Associate.

Core Responsibilities of this position include:
Providing customer support for a variety of online platforms
Liaising between internal technical teams and client application users
Providing timely and efficient resolution or routing of in-bound phone calls and emails
Required Skills:

Strong written and verbal communication skills, professional phone demeanor
Ability to type 60 WPM are critical
A positive customer service mindset and willingness to take responsibility and see tasks to closure
Familiar with common technical support problems, especially concerning internet-based programs
Adept at approaching practical problems and creating consensus in complex situations
2 years of customer service/tech support experience plus some college

Keywords: VirtualVocations, Durham , Remote All Access Pass Care Team Associate, Other , Durham, North Carolina

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