Veteran Support Specialist
Company: Volunteers of America Chesapeake and Carolina's (V
Posted on: January 15, 2022
Job Title: - - - - - - - - - - -Veteran Support Specialist -
Group: - - - - - - - - - - - - - - - - - - - - - - - -Programs
Department: - - - - - - - - - - - - - - Maple Court GPD - Region: -
- - - - - - - - - - -NC Location: - - - - - - - - - - Durham, NC
Classification: - - - - - - Exempt Status: - - - - - - - - - - - -
- - - - - - - - - - - - Full Time Reports to: - - - - - - - - - - -
- - - - - Program Director Supervises: - - - - - - - - - - - - - -
- - N/A Travel Requirement: - - Telework Capacity and travel in the
Carolina's as needed. COMPANY OVERVIEW Volunteers of America
Chesapeake & Carolinas empowers self-reliance and inspires hope. As
a church without walls, we do this through personalized housing,
ministry, health, and human services that benefit vulnerable
individuals, their families and the community. Founded in 1896 in
Baltimore, MD -by social reformers, Ballington and Maud Booth, we
were one of the first of over 30 affiliates of Volunteers of
America - one of the nation's largest and most comprehensive human
services organizations. - - -Our founders envisioned a movement
dedicated to reaching and uplifting the American people. On behalf
of the organization, the Booths pledged "to go wherever we are
needed, and do whatever comes to hand". Their declaration continues
to guide Volunteers of America's impact on "Helping America's most
vulnerable". -Through a dedicated and committed team of more than
850 employees and thousands of volunteers, we provide critical
care, support services and hope to thousands of people each year
throughout Virginia, Maryland, the District of Columbia and the
Carolinas. We firmly believe our employees drive the success of the
organization. Through our diversity, equity and inclusion efforts,
we endeavor to attract, engage and retain qualified, diverse,
compassionate individuals to join our journey and experience a work
environment that offers challenging, stimulating and financially
rewarding opportunities. JOB SUMMARY Under general supervision,
performs responsibilities that provide comprehensive services to
program clients that reside in Volunteers of America Chesapeake and
Carolinas, Inc. Maple Court transitional housing program.
Responsibilities include housing and employment placement,
assistance in obtaining benefits, developing a service plan, and
developing and monitoring an aftercare follow-up plan. Incumbent
acts as an advocate and liaison between the client and community
service providers to ensure appropriate utilization of resources in
meeting the needs of the client. RESPONSIBILITIES:
- Provides residents with individual and/or crisis counseling, as
- Monitors, documents and ensures client's compliance with
program participation. - - - - - - - -
- -Conducts assessments, develops and monitors service plans
based on assessment for clients enrolled in a treatment and/or
transitional living program.
- Maintains detailed documentation on assessment and case
management plans; updates case plans as needed as goals are
achieved; keep a detailed record following each client contact in
case notes; document case management activities.
- Maintains detailed statistical data on clients for use in
- Monitors, documents, and ensures resident's compliance with
- Provides one-on-one sessions with clients as necessary and
- Provides life skills training and other necessary groups and
keep documentation of content and participation. Outreach - -
- Incumbent may participate in and conduct independent outreach
efforts throughout the community by delivering "street-based"
services to individuals in need of immediate services such as
mental health treatment, drug/alcohol treatment, shelter, food,
clothing, transportation, etc. using the existing community
- Provides information, referrals, and linkages to community
agencies as needed for services such as housing, employment, health
- Provide referral services for a variety of issues to include
behavioral health, housing, and employment issues.
- Develop cooperative relationships with other social service
providers to utilize to best meet client needs.
- Run weekly resident community meetings and participate in
weekly staff meetings.
- Works with Program Director and Residential Monitors to prepare
for and comply with inspection requirements.
- Works with residents and in cooperation with Veterans Affairs
(VA) Grant Per Diem (GPD) Liaison and social workers to develop and
follow individualized service plans.
- Maintains records on each resident regarding program progress,
including action plans for the residents and supportive services
plan for VOAC staff.
- In conjunction with the Program Director: Plans, implements,
provide referrals as necessary, and -organizes social services for
residents to include, but not limited to the following:
- Budgeting, Job Searches, Educational Counseling, Student
Tutoring, Providing Individual Resident needs, Permanent Housing
Counseling, Government benefits, including mainstream resources of
VA benefits, Medicaid, and food stamps, Substance Abuse Counseling,
Mental Health Counseling, Home Health Nurses, Physical Health
Screening and counseling, Legal Counsel and support, Public Housing
Agency and other housing providers, Arrange onsite services and
groups ADDITIONAL DUTIES AND RESPONSIBILITIES
- Participates in committee meetings, staff meetings and other
activities and/or meetings contributing to the effective, efficient
operation of the program and agency.
- -Maintains detailed statistical data and other client and
program information for use in monthly reporting.
- -Provides transportation services to clients when needed.
- Adheres to program and agency expectations as outlined in
Volunteers of America's policies and procedures.
- Performs duties of the job in accordance with organizational
safety policies. Performs other duties as assigned. EFFECT ON END
- Participant employment, family, social support and life-skill
issues are rapidly addressed and supports and services are amended
or adjusted as required to ensure the maintenance of housing,
economic stability or attainment of benefits, and socialization of
Participant and family in the community. Job
- This position requires a Bachelor's Degree in the area of human
and/or social services or the behavioral sciences.
- Education and/or verifiable work experience with at-risk
populations is required (homeless, veterans, behavioral health,
drug/alcohol addiction, employment, youth, residential). -
- Incumbent must be able to exhibit an ability to engage or
intervene with clients experiencing crisis.
- Veteran or Veteran Family Member strongly preferred.
- Must have excellent written and verbal communication skills and
- Must demonstrate the ability to professionally represent the
program, VOACC, and effectively interact with multi-cultural and
diverse populations. OTHER:
- This position requires driving the agency and/or your personal
vehicle for agency business. - Must be privileged to drive
according to the criteria set forth by Agency MVR guidelines.
- Valid driver's license in jurisdiction of residence
- Vehicle liability coverage if driving personal vehicle (on
occasion, may be required to transport clients in personal vehicle)
- Acceptable Criminal background check, OIG Exclusion check
- Negative Drug Screening
- CPR/First Aid Certification must be acquired and maintained
- Must be able to operate Microsoft applications, organize and
prioritize work, time management, meet deadlines and operate office
- Position requires work schedule flexibility to include evening
hours and possible weekend hours.
Keywords: Volunteers of America Chesapeake and Carolina's (V, Durham , Veteran Support Specialist, Other , Durham, North Carolina
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