Scalehouse Operator

Company: Sunrock
Location: Roxboro
Posted on: November 22, 2021

Job Description:

The Scalehouse Operator is responsible for providing customer service and weighting loaded trucks within North Carolina Department of Transportation limits. The incumbent will be required to precisely read the scale and determine if the loaded trucks have been weighed accurately and are cleared for leaving the yard. The incumbent will oversee the cash drawer and accurately exchange money with cash customers. The incumbent will also be required to dispatch trucks, as well as assist the Lead Aggregate Dispatcher when needed. The role will work under general supervision where routine duties are performed with minimal supervision. Standard practices or procedures allow employee to proceed alone at routine work. There is an occasional check of work while in progress and work is reviewed upon completion. Standard work hours are Monday to Friday from 6:30am - 4:30pm or until day is complete, and Saturday from 6:00am - 1:00pm or until work is complete. Hours may vary depending on season. A moderate amount of overtime may be required as business dictates. The incumbent may be required to open early or stay late at times. Good judgment and common sense is required in all duties and any other tasks assigned.
Essential Duties and Responsibilities Required Skills

• Receives orders for aggregate products.
• Interacts with customers on a regular basis throughout the day communicating with them as their needs or Sunrock's abilities change. Makes those changes effective in the system and communicates them internally to all operations, quality, sales, or management personnel who need to be aware of the change.
• Serves as a communication hub between internal haulers, independent haulers, customers and other departments.
• Confers with plant production and yard personnel to establish delivery schedules according to factors such as truck capacities, distances to delivery site, and unloading time.
• Ensures orders are received and entered into the software accurately and in a timely manner.
• Confirms that the scale indicator is zeroed out between each truck driving onto the scale.
• Ensures each truck's empty weight is captured.
• Permits trucks to proceed off scale once proper weight limits are met.
• Distributes proper copy of ticket to driver or customer after they have signed the ticket.
• Collects proper tickets to be scanned at the end of the day.
• Manages cash drawer by confirming amount of currency at the beginning and end of each workday.
• Monitors logistics execution and ensures production schedules are met.
• Utilizes the Integra software to create orders, pre-dispatch and track trucks, run production reports, etc.
• Utilizes Paper Streem software to upload product tickets to the system on a daily basis.
• Conducts hazard awareness training to all first time visitors, contractors, and vendors that come onto quarry property.
• Collects asphalt and concrete stock orders for North Raleigh, RDU, and MDC plants and distributes aggregates based on those orders on a daily, weekly and monthly basis to maximize the materials the company hauls internally and the asset utilization of company equipment.
• Plans and sets schedules and directs work assignments for internal haulers and all contract haulers.
• Releases railcars over the Internet.
• Completes and updates intercompany daily log sheets, daily unit reports, and monthly mileage reports.
• Provides additional sales support by offering value added products.
• Represents our product and service honestly to internal and external customers.
• Ensures various operations, sales, and quality control personnel receive delivery schedules and requirements for future orders.
• Conducts Annual Site Specific Hazard Awareness Training to all first time visitors to mine property.
• Participates in the opening and closing rotation as determined by the Manager Aggregate Operations. EDUCATION AND/OR EXPERIENCEHigh School Diploma or General Education Degree (GED) required; One (1) to two (2) years of customer service or call center experience preferred but not required. Other combinations of education and experience may be considered. CERTIFICATES, LICENSES, REGISTRATIONS--- Ability to obtain NC and/or VA weighmaster license--- Current North Carolina Driver License requiredThe Package: Sunrock offers the following benefits:
  

• Local, home everyday
• Paid weekly-competitive pay
• Paid orientation and OJT (on the job training)
• 2 weeks of PTO (paid time off), plus 8 paid holidays
• Medical insurance: Company provided dental and other voluntary supplemental insurances
• 401K with company matching
• Growth opportunity

Keywords: Sunrock, Durham , Scalehouse Operator, Other , Roxboro, North Carolina