Professional Development and Knowledge Management Lead
Company: Clarkston Consulting
Posted on: June 12, 2021
The Professional Development (PD) and Knowledge Management (KM)
Lead will be responsible for the ongoing skills development of
Clarkston stewards and the firm's knowledge management needs.
Working closely with the firm's Strategic Business Unit (SBU)
leaders and Service and Industry Community leaders, this role will
support the workforce transformation needs in alignment with
Clarkston's long-range consulting strategy. This role will serve as
the lead for SBU skills development and knowledge management: for
creating and managing associated project plans and proactively
managing firm SMEs and resources to achieve the plans. While the
primary focus is on Clarkston firm needs, there might be
opportunities to support creative training solution design for
DUTIES AND RESPONSIBILITIES
Partner with SBU leadership and Service and Industry Community
leaders to support the ongoing Core & Elective skills development
of our stewards and the firm's knowledge management needs.
Serve as the lead for Core & Elective skills development, with
responsibility for developing and managing a project plan(s) to
support identified learning programs.
Provide appropriate visibility into project plan and results
(Content Creation and Delivery) on a regular basis to appropriate
Proactively manage firm SMEs to creatively enable training and
knowledge-sharing in support of firm's skills development and
knowledge management goals.
Oversee the regular review and maintenance of key knowledge
assets, including the firm's Delivery Methodologies and
corresponding tools & templates
Ensure effective training tracking, reporting and measurement of
business outcomes/results for all Training and KM programs; e.g.,
employee survey results, consultants with multiple staffable
skills, billable in new skill area, etc.
- In support of sales proposals, be available to provide
o Training metrics
o Benchmarking data
o Career Stories (CV / Resume / Profiles (as needed))
In support of partnership alliances (e.g., steward
certifications for SAP, Veeva partnership), be available to monitor
partner requirements and oversee completion of steward
certifications to meet said requirements.
Serve as a change champion for the continued organizational
mindset shift around professional development, learning execution
strategies, and knowledge management.
Support continuous improvements efforts around PD and KM
processes and execute marketing and change management programs to
support PD and KM strategy.
- Other duties as assigned.
- Bachelor's degree in business or related degree from an
accredited college or university.
- Strong knowledge of the consulting industry, business
terminology and processes is preferred. Knowledge of learning and
development best practices, strategic talent management, workforce
planning, and consulting marketplace is highly desirable.
- Strong knowledge of Life Sciences, Consumer Products, Retail,
and/or Professional Services industries (to enable our stewards to
successfully serve clients in these industries).
- Strong interpersonal skills with experience leading and
managing diverse teams both with direct reports and indirect
reports. Ability to lead and coach others across the firm.
- Excellent writing, presentation, and oral communication skills.
Must be an excellent communicator and have the ability to
communicate to audiences at all levels in a clear and effective
- Strong analytical, organizational, and project management
skills and attention to detail.
- Ability to serve as trusted advisor and to handle and work with
a high level of confidential human resources information, company
information, and related materials.
- The ability to juggle multiple priorities and tasks to achieve
deadlines and to work in a fast-paced consulting environment.
- Proficient in Office 365 (esp. PowerPoint and Excel),
SharePoint, and learning management systems preferred.
Expected office hours are 8:30 am - 5:30 pm Monday - Friday with
a 1-hour lunch. Planned overtime and travel to other Clarkston
offices and company meetings is expected.
More About Clarkston
Founded in 1991, Clarkston Consulting delivers technology and
management solutions to market leaders in the life sciences and
consumer products industries. At Clarkston, we cultivate success
--- for our clients, for our people, and for our firm. We utilize a
team approach leveraging our collective expertise and industry
knowledge to solve our clients' business challenges.
Our benefits include:
- Comprehensive Health and Wellness Benefits (Medical, Dental,
Vision and more)
- 401k with company contributions
- Paid vacation, personal days, holidays and sick leave
- Paid Parental Leave
- Life and Disability Insurance
- Company Equity or Stock Options
- Training and Professional Development investments
to learn more about our culture, benefits, and opportunities. We
hope you'll join us!
Clarkston Consulting is an equal opportunity employer. We are
committed to creating an inclusive and equitable environment for
all our stewards. We embrace diversity and thrive on the variety of
backgrounds, perspectives and skills to serve our clients and our
Keywords: Clarkston Consulting, Durham , Professional Development and Knowledge Management Lead, Other , Durham, North Carolina
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