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Dispatcher

Company: NFI Industries
Location: Mebane
Posted on: June 10, 2021

Job Description:

The Dispatcher provides overall direction throughout the Dedicated Fleet operation and provides operational assistance to the Project Manager wherever needed.Shift: Tuesday-Saturday 7PM-5AMEssential Duties & Responsibilities:* Maintains positive and encouraging working relations with all drivers* Provides constant communications of service issues to appropriate personnel and departments, both internal (NFI) and external (Customer)* Performs load planning, driver scheduling, and dispatch duties using both Dedicated Fleet and Common Carrier resources.* Coordinates daily data entry into NFI's proprietary order-management- system,TMW.* Coordinates with home-office invoicing team to ensure timely and accurate completion of weekly customer invoices* Ensures accurate and timely completion of daily and weekly tasks* Provides weekly KPI/performance data reports to both internal and external parties* Coordinates daily on scheduling truck and trailer maintenance.* Works with safety department on DriveCam, driver compliance and HOS issues* Assists Project Manager with implementing NFI's Safety, Security and Labor policies* Assists and provides coverage throughout departments during vacations, holidays if necessary* Manages and maintains driver payroll* Audits and approves driver expense reports* Provides assistance to Project Manager wherever neededRequirements:* Minimum 2-3 years experience in logistics and/or transportation* Computer applications experience including MS Office and TMW strongly desired* Excellent customer service, problem solving, communication and decision making skills* Excellent oral and written communication skills; bi-lingual a plus* Ability to work efficiently and multitask* Must be able to work Evening shiftOther:* Ability and availability to work extended hours if necessaryTo all agencies: Please, no phone calls or emails to any employee of NFI about this opening. All resumes submitted by search firms/employment agencies to any employee at NFI via-email, the internet or in any form and/or method will be deemed the sole property of NFI, unless such search firms/employment agencies were engaged by NFI for this position and a valid agreement with NFI Associated topics: 911, call center, command center, communication, communication specialist, dispatcher, fire, hospital, phone, telecommunicator

Keywords: NFI Industries, Durham , Dispatcher, Other , Mebane, North Carolina

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