Customer Service Admin
Company: CertaPro Painters of Cary-Apex
Posted on: June 9, 2021
Great job opportunity with salary and benefits, also a bonus
structure based on your efforts! If you are good with people, you
are a great fit for this position!
CertaPro is a leader in the residential and commercial painting
industry. We are a rapidly growing national organization of
professional painting contractors specializing in beautifying homes
and buildings; interiors, exteriors, residential and commercial.
Our success has been built on the foundation of delivering
certainty to our customers certainty of a job well done. We focus
on the details of every project and most importantly, we focus on
Fulfill the obligations of the essential functions: Scheduling
appointments with customers, following up with customers, customer
service, maintain great NPS, etc.
- High school diploma or GED required, college degree a plus
- Customer service skills
- Experience in a service industry, especially in construction
trades a plus
- Experienced with social media and digital marketing
- Highly organized and detailed oriented
- Strong priority and time management
- Strong skills with Microsoft office packages
- Excellent communication between customers and office
- Certified in the operation of CertaOne a plus
- Project Management experience a plus
- High school or equivalent (Required)
- Schedule estimates and create sales packages for Sales
- Maintain inventory and update all point of sale material.
- Follow up with customer prospects via email/phone.
- Ensure all marketing tactics are executed as per the companys
Annual Marketing Plan.
- Ensure all customer mailing lists are up to date.
- Confirm job details with customers and verify jobs are
- Assist Production Associate in coordinating with the customer
throughout the project.
- Assist Production Associate in production scheduling and crew
- Update and maintain all customer and job information in
- Participate in Regional or National On-Going Training
CertaPro is a leader in the residential and commercial
painting industry. We are a national organization of professional
painting contractors specializing in beautifying homes and
buildings, interiors, exteriors, commercial, offices, and
condominiums. Our success has been built on the foundation of
delivering certainty to our customerscertainty of a job well done.
We focus on the details of every project and, most importantly, we
focus on our client.
If you have the skills, abilities, and desire to join our
world-class company, then we encourage you to continue with this
applicant friendly, online job application.
CertaPro is an Equal Opportunity Employer that recruits and hires
qualified candidates without regard to race, religion, sex, sexual
orientation, age, national origin, ancestry, citizenship,
disability, or veteran status.
Keywords: CertaPro Painters of Cary-Apex, Durham , Customer Service Admin, Other , Durham, North Carolina
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