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Direct hire for Customer Service Representative for 100% Remote

Company: BCforward
Location: Durham
Posted on: June 9, 2021

Job Description:

Job Description Job Title: Customer Service Representative Location: 100% Remote Duration: 2 Months Year Contract Pay: $15.16/Hr on W2

Job Description: Answer customer inquiries by providing high-quality responses. Efficiently process transactions and track responses to ensure completion. Enhance and strengthen relationships between our client and customers by using strong communication skills, keen listening skills and empathy. Efficiently access and navigate systems to provide a complete and integrated response to the customers inquiry. Perform responsibilities in a consistent, professional manner while exercising strong verbal, interpersonal and high-quality service skills.

Required qualifications: High School Diploma. Proficiency with PC and Microsoft Office. Customer service experience required. Ability to work a shift during the hours of operation of 7 AM to 10 PM Central Time, Monday-Friday. Must be flexible with overtime; shifts may occasionally change based on business needs. A passion for serving customers and a personal commitment to attendance in a dynamic, fast-paced environment.

Preferred qualifications: Prior call center experience preferred. Company Description About BCforward: BCforward began as an IT business solution and staffing firm. Founded in 1998, BCforward has grown with our customers needs inta full-service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward alsoperates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward tdeliver uniquely configured IT staffing and project solutions for over the years of catering tour customers specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs. www.BCforward.com

Keywords: BCforward, Durham , Direct hire for Customer Service Representative for 100% Remote, Other , Durham, North Carolina

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