Leasing Consultant
Company: Fairfield Residential
Location: Durham
Posted on: January 12, 2021
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Job Description:
From discovering the prospects needs and matching them with the
perfect apartment, to nurturing the resident experience while
supporting the property's needs; our Leasing Consultants are
critical to building our apartment communities. Every day is an
opportunity to meet new people and turn them into a loyal
customer.We are looking for dynamic, top performing sales people
with high energy and superior sales and customer service
experience. The ideal candidate must thrive in a fast paced leasing
office, juggle various tasks and work well within a team.What you
can expect to do in this role:* You will be the first point of
contact with prospective residents, current residents, vendors or
Fairfield associates. * This position will tour, qualify and sell
the property's features to prospective residents.* Manage the
leasing, closing and move in process with our new residents. *
Initial questions most likely come through you first. You must be
quick to determine the customer's needs, resolve and/or escalate to
a higher level as permitted.* Fostering new relationships with our
customers is vital to the success of this position. * We look to
you to use your customer friendly personality as well as your
ability to diffuse/resolve difficult situations while nurturing
relationships.* Using your strong administrative and computer
skills, this position will manage various tasks, such as managing
lease files, updating necessary paperwork and computer systems,
completing marketing/advertising tasks, updating social media
sites, etc.* Weekends are required; must be able to work a flexible
schedule to include weekends, evenings and holidays.What you can
bring to the role:* Superior sales and customer service skills.*
Prior leasing experience is helpful.* Strong time management and
organizational skills.* Strong attention to detail and good follow
through.* Professional appearance and demeanor.* Superior ability
to help our customers and resolve any issues with professionalism
and clear communication.* Strong typing and computer skills as well
as knowledge of Microsoft Outlook, Word and Excel.* Experience
using Yardi or other related property management accounting
software is preferred.* Your ability to manage several tasks at
once while remaining detailed and well organized. * Good follow
through is necessary so our customers feel their needs are
recognized and met.* Strong adherence to ethical standards
including, but not limited to, the ability to maintain
confidentiality and maintain fiduciary responsibility.What is
required:* High school diploma or equivalent. * Valid driver's
license.* Real estate and/or other license as required by law.
Keywords: Fairfield Residential, Durham , Leasing Consultant, Other , Durham, North Carolina
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