Leasing Consultant

Company: Fairfield Residential
Location: Durham
Posted on: January 12, 2021

Job Description:

From discovering the prospects needs and matching them with the perfect apartment, to nurturing the resident experience while supporting the property's needs; our Leasing Consultants are critical to building our apartment communities. Every day is an opportunity to meet new people and turn them into a loyal customer.We are looking for dynamic, top performing sales people with high energy and superior sales and customer service experience. The ideal candidate must thrive in a fast paced leasing office, juggle various tasks and work well within a team.What you can expect to do in this role:* You will be the first point of contact with prospective residents, current residents, vendors or Fairfield associates. * This position will tour, qualify and sell the property's features to prospective residents.* Manage the leasing, closing and move in process with our new residents. * Initial questions most likely come through you first. You must be quick to determine the customer's needs, resolve and/or escalate to a higher level as permitted.* Fostering new relationships with our customers is vital to the success of this position. * We look to you to use your customer friendly personality as well as your ability to diffuse/resolve difficult situations while nurturing relationships.* Using your strong administrative and computer skills, this position will manage various tasks, such as managing lease files, updating necessary paperwork and computer systems, completing marketing/advertising tasks, updating social media sites, etc.* Weekends are required; must be able to work a flexible schedule to include weekends, evenings and holidays.What you can bring to the role:* Superior sales and customer service skills.* Prior leasing experience is helpful.* Strong time management and organizational skills.* Strong attention to detail and good follow through.* Professional appearance and demeanor.* Superior ability to help our customers and resolve any issues with professionalism and clear communication.* Strong typing and computer skills as well as knowledge of Microsoft Outlook, Word and Excel.* Experience using Yardi or other related property management accounting software is preferred.* Your ability to manage several tasks at once while remaining detailed and well organized. * Good follow through is necessary so our customers feel their needs are recognized and met.* Strong adherence to ethical standards including, but not limited to, the ability to maintain confidentiality and maintain fiduciary responsibility.What is required:* High school diploma or equivalent. * Valid driver's license.* Real estate and/or other license as required by law.

Keywords: Fairfield Residential, Durham , Leasing Consultant, Other , Durham, North Carolina