Operations ASM - Day
Company: Lowe's Home Improvement
Location: Durham
Posted on: January 12, 2021
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Job Description:
What You Will Do All Lowe's associates deliver quality customer
service while maintaining a store that is clean, safe, and stocked
with the products our customers need. As an Operations Assistant
Store Manager, this means:--- Anticipating customer flow and work
demand and redirecting efforts and schedules to ensure proper
coverage when and where needed.--- Planning for spikes in sales and
ensuring the store has the in-stock position to support the
demand.--- Conducting safety walks, monitoring use of store power
equipment, and coaching associates around safe work practices.The
Operations Assistant Store Manager leads a team of associates who
work together to ensure our customers receive exceptional service
while shopping in a clean, safe, well-stocked store. The Operations
Assistant Store Manager is accountable for achieving sales and
margin goals while driving operational efficiencies and maximizing
overall customer satisfaction with the Lowe's in-store experience.
At times, the Operations Assistant Store Manager is expected to
provide full leadership over the store.The Operations Assistant
Store Manager collaborates with peers on the store leadership team
as well as the District Manager and Area support staff to assess
the needs of our customers and develop the best methods for
achieving service, sales, and operational objectives. Role-specific
assignments and priorities will be tailored to front-end and
back-end operations. Furthermore, this individual may be asked to
rotate through Merchandising and Specialty assignments for the
purpose of cross-training and development. Travel Requirements:
This role does not require regular travel; however, this role may
need to travel on occasion to meetings, trainings, or to support
neighboring stores.What We're Looking For--- Salaried: Generally
scheduled for 48 hours; more hours may be required based on the
needs of the business.--- Requires morning, afternoon and evening
availability any day of the week.--- Physical ability to perform
tasks that may require prolonged standing, sitting, and other
activities necessary to perform job duties.--- Minimally must be
able to lift 25 pounds without assistance; may lift over 25 pounds
with or without assistance.What You Need To SucceedMinimum
Qualifications--- Bachelor's degree and 1 year of experience
leading associates in a retail environment OR 3 years of experience
leading associates in a retail environment.--- 3 years of
experience working in a fast-paced, cross-functional work
environment.--- 1 year of experience performing manager-on-duty
responsibilities, including management of daily store operations
and processes within and beyond assigned areas of
responsibility.--- Strong working knowledge of Microsoft Office
Suite.Preferred Qualifications--- Bachelor's degree, certification,
or background in retail store freight flow logistics.--- 5 years of
experience leading support/operations associates in a retail or
consumer service industry.--- 3 years of experience performing
manager-on-duty responsibilities, including management of daily
store operations and processes within and beyond assigned areas of
responsibility.--- Experience working in the home improvement
retail sector.--- Broad knowledge of interior/exterior product
categories (e.g., flooring, cabinets, millwork, building materials,
appliances, home d--cor, lighting, plumbing).--- Experience working
with store computer systems (including but not limited to: Project
Tool, Genesis, M2O, Thin Client, etc.).If the state or local
municipality requires a salesperson license for this position, you
must either be licensed or pass the requisite licensing exam within
sixty (60) days of starting employment in this position.
Keywords: Lowe's Home Improvement, Durham , Operations ASM - Day, Other , Durham, North Carolina
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