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Weekend Overnight Supervisor

Company: Planet Fitness - Excel Fitness
Location: Durham
Posted on: January 9, 2021

Job Description:

Grow with us!In one to two years, you could be earning $50k a year with Planet Fitness! We are Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 80+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 80 locations in 6 states in great markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We are opening 10+ new clubs a year and with that kind of growth, you can build a great career here! In fact most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional manager(responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10+ locations! But it all starts at the front desk - where all of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness.See for yourself! What are you waiting for? APPLY TODAY! Essential Duties and Responsibilities - Provide an exceptional customer service experience.

  • Responsibilities include:
    • Check members into the system.
    • Take prospective members on tours then assist them with the new account sign-up process
    • Facilitate needed updates to member's accounts.
    • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
    • Detailed cleaning in all areas of the facility.
    • Close shift for that business day.
    • Create a bank deposit for next day.Qualifications/Requirements
      • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
      • People with positive mental attitudes excel here!
      • Customer service background preferred.
      • Punctuality and reliability is a must.
      • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
      • High School diploma/GED equivalent required.
      • Must be 18 years of age or older.Physical Demands
        • Continual standing and walking during shift.
        • Continual talking in person or on the phone during shift.
        • Must be able to occasionally lift up to 50 lbs.
        • Ability to work 3rd shift (overnights).
        • Must be able to occasionally lift up to 50 lbs.
        • Will occasionally encounter toxic chemicals during shift.Schedule: Friday-Sunday 7pm-7am

Keywords: Planet Fitness - Excel Fitness, Durham , Weekend Overnight Supervisor, Other , Durham, North Carolina

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