Kelly IT is hiring a Business Process Architect for a 5 month
project in Durham, NC. For consideration, please email
your updated resume to the recruiter at
Business Process Architect - Zuora & CPQ
Pay: $113.57 Max Rate on W2
Duration: 11/2020 - 4/2021
As a Business Process Architect, you are part of a team of
professionals who plan, design and implement process and
application capabilities to enable new commerce capabilities
for Cloud and Subscription and Usage based offerings .
The ideal candidate has strong business acumen, subject matter
expertise in subscription and consumption commerce
capabilities and has a deep understanding of Quote/Order
to Cash processes in the high-tech industry; significant,
experience in leading efforts to define commerce / billing process,
systems and data requirements to achieve desired business
Excellent influencing and communication skills and
the ability to work collaboratively and cross-functionally to meet
challenging timelines are key for success in this role.
This position provides key inputs to initiative and release
prioritization, integration and resource management, budgets and
project and release plans.
This is a challenging, high visibility role working in a
fast-paced environment that is focused on aggressively growing the
Public Cloud Service business.
This position must be results-driven, skilled at building
relationships and influencing, detailed oriented and effectively
work with cross-functional teams.
Profile of a former consultant (internal or external) is a good
Lead efforts to define subscription quote/order, subscription
management, invoice and integrations with interdependent systems
and products process, system functional and data architecture
Utilize proven approaches to implement new business capability
or improve operational performance through entire project lifecycle
from charter definition to benefit realization
Provide options to business requirements with analysis of each
option and recommendations
Determine, present, and gain approval from decision makers and
stakeholders of all deliverables as required (e.g., charter,
business case, design directions and recommendations, requirements,
Collaborate with IT and team members to define solutions in
alignment with IT architecture roadmap that will achieve stated
goals and balance technical, timeline or budget constraints
Review and confirm IT solutions will meet requirements
Prepare for and conduct testing of solutions
Conduct process and business analysis and present results and
Provide inputs to project plans, resource requirements, costs,
and project schedules
Ensure program milestones and objectives are met with expected
quality. Provide clear and timely status
Develop metrics that provide data for process performance
assessment to identify difference making opportunities for
Collect data to identify root cause of problems
Provide content and/or deliver required training and
communications in support of business readiness activities
Survey and analyze industry practices for consideration in
designing new operational capabilities and processes
Provide content for communication plans and training
Provide mentorship and support to more junior Business Process
Organize, lead and facilitate cross-functional teams
The tasks this individual is responsible are often unstructured
and the issues addressed are less defined requiring new
perspectives and creative approaches.
This individual will apply attained experiences and knowledge in
solving problems that are complex in scope requiring in-depth
Demonstrate good judgment in solving problems as well as
identifying problems in advance and proposing solutions.
This individual must work effectively with Staff to Vice
President level employees within the function, across functions and
with external parties.
Limited supervision and direction are provided, as this
individual can operate and drive results and set priorities
The ideal candidate will be a proactive contributor and subject
To be successful, this individual must demonstrate favorable
results through regular leadership and influencing others.
Deep process and systems knowledge of Zuora (or other
Subscription Management Platform) with experience in successfully
implementing subscription and consumption commerce capabilities
focused on subscription offer creation, subscription creation,
amendments and billing.
Solid understanding of interdependent interactions with
Salesforce CPQ, Oracle Cloud CPQ, SaaS products, ERP, and Revenue
Experience in business process analysis and improvement
methodologies that deliver expected results.
Experience with Agile methodologies
Strong business acumen
Excellent oral and written communication skills; including
presentation, meetings and group facilitation skills.
Ability to work collaboratively within a cross-functional and
cross-organizational team environment to meet aggressive goals
within challenging timelines.
Proven experience in transformation and business process
Strong understanding of Agile and other Software Development
Lifecyle methodologies, business process realignment, and the
financial and political elements of an IT organization.
Strong aptitude for learning new technologies and utilizing
project management applications.
Self-motivated and ability to work, drive results and set
priorities with minimal supervision.
Creative approach to problem solving and ability to work
effectively on multiple concurrent initiative
Strong user of Microsoft Project, PowerPoint, Teams, and
A minimum of 8 years of experience is required; 9 to 11 years of
experience in the high-tech industry is preferred.
Proven strong working knowledge of Subscription Management and
(Cloud) CPQ Platforms
A Bachelor of Arts or Science Degree is required, or equivalent
Demonstrated ability to have completed multiple, complex
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About Kelly ®
At Kelly , we’re always thinking about what’s next and advising
job seekers on new ways of working to reach their full potential.
In fact, we’re a leading advocate for temporary/nontraditional
workstyles, because we believe they allow flexibility and
tremendous growth opportunities that enable a better way to work
and live. Connecting great people with great companies is what we
do best, and our employment opportunities span a wide variety of
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diverse workforce, including, but not limited to, minorities,
females, individuals with disabilities, protected veterans, sexual
orientation, gender identity. Equal Employment Opportunity is The