DurhamRecruiter Since 2001
the smart solution for Durham jobs

Field Service Engineer-Remote, NC

Company: Thermo Fisher Scientific
Location: Durham
Posted on: September 10, 2020

Job Description:

Job Description: Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with revenues of $17 billion and approximately 50,000 employees in 50 countries. Our mission is to enable our customers to make the world healthier, cleaner and safer. We help our customers accelerate life sciences research, solve complex analytical challenges, improve patient diagnostics and increase laboratory productivity. Through our premier brands - Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific and Unity Lab Services - we offer an unmatched combination of innovative technologies, purchasing convenience and comprehensive support. All of our employees share a common set of values - Integrity, Intensity, Innovation and Involvement. Our ability to grow year after year is driven by our ability to attract, develop and retain world-class people who will thrive in our environment and share in our desire to improve mankind by enabling our customers to make the world healthier, cleaner and safer. If you share in our values and if you're looking for an employer who is strongly committed to developing talent and rewarding achievement, come grow with us at Thermo Fisher Scientific. Field Service Engineer I - Remote, NC Position Objective: The Field Service Engineer (FSE) performs customer installs, repairs and preventative maintenance on a variety of instruments in assigned territory. The FSE positively interacts with customers to solve technical problems and identify areas to improve their work. Candidate must have cell biology or flow cytometry expertise. Essential Functions: --- Provides onsite installation of instruments, upgrades, updates, repairs and planned maintenance service --- Displays professionalism, understanding, tact, fairness and technical knowledge in all customer interactions. --- Achieves specified revenue targets while satisfying customer from instrument repair, installs and PM's. --- Interacts with customers to offer and close the sale of service contracts and other service products. --- Collaborates with internal partners to resolve customer issues and improve processes. --- Follows all reporting responsibilities of Remote Service Dispatch (RSD), Escalation, Field Problem Report (FPR) and Field Service Report (FSR) submissions. --- Is familiar with and follow policies that pertain to the handling of spare parts: ordering, usage, returns, physical count, car stock management, etc. --- Executes Qualification & Validation Products at customer sites. --- Maintains their technical competency level servicing new instrument and problems by attending trainings, staff meetings and remaining up to speed on new products, markets, customers and competitors. --- Manages travel expenses and follows Life Technologies travel policies and guidelines. --- May be required to perform other related duties as required and/or assigned. Education Requirements: Requires a bachelor's degree in biology, chemistry or related field or equivalent work experience and knowledge. Required Qualifications: --- Minimum of 2+ years of relevant experience in a related science, and/or customer facing role --- Minimum of 2+ years of flow cytometry lab experience or equivalent --- Exercises judgment setting work priorities and identifies next steps --- Requires minimal oversight --- Participates as a positive influence to the team --- Quickly adapts to change with positive and constructive feedback Preferred Qualifications: --- Experience in a clinical, diagnostics and/or other regulated environment --- Aptitude for learning and understanding IT systems and processes --- Experience in related product applications Working Conditions: Frequent travel to customer site is required and ranges from 25-75% of work time. Works both in home office as well as in a laboratory environment. Is required to lift up to 40 lbs. May be required to stand for long periods of time while performing duties. Must be able to work safely with chemicals and hazardous materials. Must be able to work overtime and flexible shifts including potential weekend work shifts. NOTE: This position is not eligible for relocation benefits. *EVGSS2020 *GTSDouble

Keywords: Thermo Fisher Scientific, Durham , Field Service Engineer-Remote, NC, Other , Durham, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Urgent Requirement For Seasonal Parttime Seasonal Warehouse Operator 500 Signon Bonus In Amazon Work
Description: Seasonal Parttime Seasonal Warehouse Operator 500 Signon Bonus Amazon Workforce StaffingSeasonal Part-time Warehouse Team Member 500 sign-on bonusHourly
Company: Amazon Workforce Staffing
Location: Danville
Posted on: 09/27/2020

Urgent Requirement For Seasonal Parttime Warehouse Worker 500 Signon Bonus In Amazon Workforce Staff
Description: Seasonal Parttime Warehouse Worker 500 Signon Bonus Amazon Workforce StaffingSeasonal Part-time Warehouse Team Member 500 sign-on bonusHourly pay
Company: Amazon Workforce Staffing
Location: Danville
Posted on: 09/27/2020

Amazon Workforce Staffing: Seasonal Parttime Seasonal Warehouse Operator 500 Signon Bonus
Description: Seasonal Parttime Seasonal Warehouse Operator 500 Signon Bonus Amazon Workforce StaffingSeasonal Part-time Warehouse Team Member 500 sign-on bonusHourly
Company: Amazon Workforce Staffing
Location: Danville
Posted on: 09/27/2020


Cylcon Jobs - Amazon Workforce Staffing: Fulltime Amazon Warehouse Worker With 250 Signon Bonus + Be
Description: Fulltime Amazon Warehouse Worker With 250 Signon Bonus Benefits Amazon Workforce StaffingPart-time Warehouse Team Member 250 sign-on bonusHourly
Company: Cylcon Jobs - Amazon Workforce Staffing
Location: Danville
Posted on: 09/27/2020

Amazon Workforce Staffing: Urgent Requirement For Seasonal Parttime Seasonal Warehouse Operator 500
Description: Seasonal Parttime Seasonal Warehouse Operator 500 Signon Bonus Amazon Workforce StaffingSeasonal Part-time Warehouse Team Member 500 sign-on bonusHourly
Company: Amazon Workforce Staffing
Location: Danville
Posted on: 09/27/2020

Amazon Workforce Staffing: Amazon Warehouse Operator With Benefits + 250 Signon Bonus
Description: Amazon Warehouse Operator With Benefits 250 Signon Bonus Amazon Workforce StaffingPart-time Warehouse Team Member 250 sign-on bonusHourly pay rate:
Company: Amazon Workforce Staffing
Location: Danville
Posted on: 09/27/2020

Waste Management: Experienced Mechanic
Description: Take the next step and put your high level of skill hydraulics, electrical, diagnostics
Company: Waste Management
Location: Danville
Posted on: 09/27/2020

Amazon Workforce Staffing: Urgent Requirement For Amazon Warehouse Worker With Bonus Potential And B
Description: Amazon Warehouse Worker With Bonus Potential And Benefits Amazon Workforce StaffingPart-time Warehouse Team Member 250 sign-on bonusHourly pay rate:
Company: Amazon Workforce Staffing
Location: Danville
Posted on: 09/27/2020

CDL-A Flatbed Truck Driver - Home Weekends!
Description: Job DescriptionEarn Up To 85,000 Annually Still Enjoy Weekly Weekend HOME TIME As one of the largest flatbed carriers East of the Rockies, Gypsum Express has the high miles and high earning potential (more...)
Company: Gypsum Express LTD
Location: Danville
Posted on: 09/27/2020

Time To Re Build With Amazon Warehouse Worker With Bonus Potential And Benefits At Amazon Workforce
Description: Amazon Warehouse Worker With Bonus Potential And Benefits Amazon Workforce StaffingPart-time Warehouse Team Member 250 sign-on bonusHourly pay rate:
Company: Amazon Workforce Staffing
Location: Danville
Posted on: 09/27/2020

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Durham RSS job feeds