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Brand Protection Specialist

Company: Implus
Location: Durham
Posted on: September 9, 2020

Job Description:

POSITION SUMMARY:Reporting to the Director of Brand Protection, the Brand Protection Specialist role will support the ongoing efforts of adding value to Implus' expanding portfolio of fitness, outdoor, sporting goods, and footcare brands, while protecting its core Intellectual Property (IP) assets and marketplace presence. The Brand Protection Specialist will monitor reseller advertising activity, combat counterfeit products, enforce against infringements of selling policies and protect against other unauthorized uses of the Implus' company intellectual properties and assets. This role is an opportunity to work and a great learning experience to work with diverse functional areas within the organization, including, but not limited to Legal, Sales, Marketing, eCommerce, Information Technology (IT), and Customer Services.--Primary Responsibilities:--------------------Unilateral Minimum Advertised Price (UMAP) & Intellectual Property (IP) EnforcementReview, monitor, and execute UMAP policies to protect brand reputation and advertised price consistency across reselling channelsConduct outreach to authorized resellers concerning UMAP policy compliance and utilize automated price monitoring and enforcement tools to address policy violationsReview and monitor data from the multiple Monitoring Platforms for unauthorized IP useMonitor and execute unauthorized reseller mitigationProcess enforcement actions with external resellers and distribution for policy violationsCoordinate necessary internal systems for enforcement execution with internal teams (Legal, Customer Management (Sales), Product Management, IT, Master Data, Customer Service)Execute process takedowns of counterfeit productCommunicationNotifications sent to sellers, customer management/representatives on policy violation activity:Warnings and notificationsBlocking access to specified violated productsUnauthorized channels of distributionUnauthorized marketplace resellingCommunicate results of online marketplace monitoring to appropriate stakeholdersParticipate in regular communications with monitoring providers, and provide feedback and support for constant improvement and resolution of issuesReseller Investigations and Other AdministrationSeller Contact Management - maintain customer listings and update as required for the purpose of program enforcementResearch and uncover unidentified reseller information and credentialsSupport and administrate database listings updates: UMAP Lists, Trademark List Communications, Registry of Brands with Reseller Marketplaces, etc.)Support sales with customer behavior validation and policy compliance business review process, where applicableSupport day-to-day operational and administrative tasks of the Director of Brand ProtectionDesired Skills and Experience:Proficient with MS Office Suite: Excel, PowerPoint, and Word required.Proficient analytical, documentation, and communication skills; presentation skills a plus.Understanding of Price and Promotional Advertising Online and at Shelf (Plan-O-Gram/merchandising knowledge a plus)Familiarity with UPP, MAP, IMAP, UMAP, and the DMCA is a plus. Knowledge and understanding of intellectual property rights is a plusProficient with online researching and auditingWorking knowledge of reseller brand protection processes (e.g. Amazon Brand Registry, eBay VeRO etc.) a plusAbility to work in a fast-paced, growing organization, and handle other tasks to support the Director of Brand Protection or Legal Department as needed.Education and Certifications:Bachelor's degree in e-commerce marketing/sales, pricing, legal, or 1-2 years related experience.Implus is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion/belief, sex, national origin, sexual orientation, age, protected veteran status, or disability status.

Keywords: Implus, Durham , Brand Protection Specialist, Other , Durham, North Carolina

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