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System Administrator Level III - NSITES

Company: HMS Technologies Inc
Location: Durham
Posted on: November 11, 2019

Job Description:

Description: Summary of essential job functionsHMS is seeking a System Administrator Level III in the support of National Institutes of Health (NIH), Department of Health and Human Services (HHS), NIEHS Service Desk and Infrastructure Technology Services (NSITES) II program. The mission of the National Institute of Environmental Health Sciences is to discover how the environment affects people in order to promote healthier lives. System Administrator Level III (SA-L3) must have capabilities in the areas of supervising and managing the daily activities of configuration and operation of systems and data center. Must also have proven skills in the areas of planning, monitoring and optimization of system operations and resource utilization as well as perform systems capacity analysis and planning. Must be customer focused and able to provide assistance to users in accessing and using business systems at various levels. Familiarity with Government contract work is beneficial involving multiple complex and inter-related project tasks that often require working with teams of contractor personnel at multiple locations within National Institutes of Health (NIH) in Durham, NC.. Requirements: Position Responsibilities:

  • Create and delete network/user/non-personal entity/E-Mail accounts, password management and administration
  • Perform administration and maintenance functions regarding the Data Centers equipment, power, and environmental controls.
  • Conduct routine system administration tasks and logging data in system admin logs.
  • Capable of provisioning equipment on VMCluster/ Dev/Test/DB/Citrix/NW
  • Perform preventive tasks on systems to ensure security, backup, disaster recovery and system restoration
  • Perform installations, upgrades, repair of software
  • Test system configurations and update systems as needed
  • Assist in resolving highly technical and complex issues and play a lead role in developing and implementing solutions
  • Acquire, maintain, and create a library of system documentation including configurations, installation, user guides, etc.
  • Monitor system logs and system performance
  • Create and maintain scheduled jobs
  • Maintain a robust backup system capable of backing up and restoring user data, servers, business and mission-critical and non-mission critical applications utilizing industry technologies, including deduplication, to lower Total Cost of Ownership (TCO)
  • Perform ongoing hardware maintenance: upgrading firmware, applying security fixes, and installing new hardware
  • Manage DASD, SAN, NAS, and tape and optical devices environments.
  • Plan, install, maintain, and upgrade Server Operation Systems in a physical and virtual environment following industry best practices and NIH policies
  • Develop and maintain OS installation and configuration SOPs that meet industry best practices and NIH hosting environment constraints
  • Provide ongoing Operations and Maintenance support on the NSITES ensuring SLAs for application and system availability are achieved
  • Provide real-time 24/7 monitoring of all IT infrastructure hardware and software components Required Skills and Experience:
    • Demonstrated success as a Systems Administrator with Microsoft and Red Hat, showing a track record of performing various system management functions on virtualized systems
    • 10+ years of experience with general system delivery and DevOps and automation frameworks, including one or more of the following: Chef, Docker, Nexus, or Jenkins
    • 10+ years of experience in working with UNIX or Linux server systems from kernel to shell and beyond, including one or more of the following: system libraries, file systems, and client-server protocols
    • Excellent customer-focused problem resolution skills, to troubleshoot to root-cause.
    • Experience with ServiceNow
    • Experience with scripting languages, including PowerShell, Bash, PHP, Python
    • Experience with Cloud service providers (CSPs), including AWS and Azure [desired]
    • Knowledge of alerts and monitoring tools and system management tools such as: Microsoft System Center Configuration Manager (SCCM), SolarWinds, and Network Performance Monitoring tools
    • Good communication skills, both written and verbal
    • Experience reporting updates, changes, problems and resolutions to the customer Qualifications:
      • Bachelors degree in computer science, engineering, engineering management, math, or similar technical discipline
      • 10 years relevant experience in the field as a systems administrator technical lead for a enterprise environment
      • Certifications such as Microsoft MSCE, Windows Server OS, IIS, PowerShell, System Center Configuration Management or CSEP, CISSP[desired]
      • Experience working in NIH or other Government agency [desired]
      • Public Trust Clearance or the ability to obtain a clearance DisclaimerThe above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Keywords: HMS Technologies Inc, Durham , System Administrator Level III - NSITES, IT / Software / Systems , Durham, North Carolina

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