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Biotech Technical Services Support

Company: Novogene
Location: Durham
Posted on: June 15, 2019

Job Description:

The core responsibilities for Novogene technical support representatives are to collaborate with sales to provide technical answers and customized solutions for customers, to support customers in finalizing experimental design and sample preparation, and to collaborate with the project coordination team to initiate project production. Technical support provide analysis of client needs for use by sales and marketing. This position is based in our Durham, NC office, with limited need for travel to professional/industry conferences with sales and is separate from the sequencing lab. Preferred Background/Requirements Minimum: bachelor's degree in life science or medical field; advanced degree in life science or medical field (MS or Ph.D.) encouraged Studied genomics, transcriptomics, genetics, molecular biology; has experience in molecular biology or genetics experiments Next-generation library preparation, data analysis, bioinformatics, or general sequencing lab background experience strongly preferred Prior technical support experience is a plus Proficiency in both written and spoken English is essential Quick learner with strong communication and presentation skills Ability to multi-task and work under pressure in this rapidly growing company Proficiency in the Microsoft office software and ability to learn new software quickly Salary and Benefits Competitive salary and benefits including health, dental and vision insurance and 401k To Apply: https://www.indeedjobs.com/novogene-corporation-inc/_hl/en_US?cpref=JXWAtnzf3XW5aRnY2g_zouV7xMD8uRK8szGi3f1OJqk

Keywords: Novogene, Durham , Biotech Technical Services Support, IT / Software / Systems , Durham, North Carolina

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