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Business Solutions Developer

Company: Blue Cross and Blue Shield of North Carolina
Location: Durham
Posted on: February 14, 2019

Job Description:


Creates technical solutions to address moderately complex business capability needs by utilizing at least one technical application; including but not limited to: Business Objects, Access, Crystal Reports, SQL, VBA, etc. Acts as the technical lead for development initiatives, including communication and coordination with the impacted business areas. Works with appropriate business management in evaluating the business case and cost justification.

* Review and analyze business requirements (or uses cases) to create a technical solution residing outside of the normal Information Services production environment.

* Identify and implement automation tools to eliminate manual processes and improve existing systems. Utilize technical solutions for the creation of business enabling tools, error handling management and productivity improvements while adhering to technical specifications, industry developmental standards and service level agreements (SLA s).

* Independently test and debug code; participate in the testing of other Business Solutions Developers projects as needed.

* Act as departmental business coordinator on small to medium and/or moderately complex projects:

o Provide consultative support to team members or business partners across business areas. Effectively interview business partners with a focus on fact finding and discovery to ascertain requirements, document as is and to be process and develop metrics and success criteria.

o Document and track project plan for work deliverables.

o Work with business partner to ensure project moves forward according to plan

o Effectively communicate development and production issues to the project team and/or the manager in a timely manner.

o Develop and manage implementation plans with Business area

* Create training materials, support documentation, including user guides and train end users in the use of tools.

* Post Implementation; provide support during warranty period, problem resolution including root cause analysis and tool performance trending to ensure efficiency for day-to-day business use. Provide system administration and coordination oversight as needed.

* Communicate actions, business impacts and expected results in a meaningful format and at the appropriate level.


* Bachelor s degree and 3 years of experience with Selenium, UFT, VB script, and Java

* If no degree, 5 years as a technician utilizing the above development tools/languages will be considered.


* Healthcare experience highly preferred

* Facets experience

* Ability to write or prepare support documentation for users (such as training or user s guides, and process flows)

* Capable of providing direction to lower level occupants or to partners across business areas with guidance

* Experience managing concurrent multiple assignments

* Proven ability to work independently, as well as to work effectively as part of a team

* Process and logic oriented

* Commitment to excellent customer service and customer focus

* Accuracy and attention to detail

* Ability to multi-task and properly set priorities based on business need and sense of urgency

* Very good verbal and written communication skills

* Very good PC skills (e.g., Word, Excel)

* Very good time management skills; basic skills in project management/planning

* Provide project status updates per agreed upon schedule

* Very good research, analytical, and problem solving skills

* Ability to present findings in a manner that the end user understands

* Ability to use automated tools to perform detailed analysis and reporting


Blue Cross and Blue Shield of North Carolina does not discriminate on the basis of race, color, national origin, sex, age or disability in its health programs and activities.

Keywords: Blue Cross and Blue Shield of North Carolina, Durham , Business Solutions Developer, IT / Software / Systems , Durham, North Carolina

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