Classroom Consultant
Company: UNC-Chapel Hill
Location: Chapel Hill
Posted on: April 2, 2026
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Job Description:
Position Summary The Classroom Hotline is responsible for the
instructional technology in more than 200 classrooms across campus.
Our group designs, installs, supports, and life-cycles these spaces
on a daily basis. The preferred candidate for this position
(Classroom Consultant, Tier 1) will not only have outstanding
customer service skills, but will also have a solid working
knowledge of classroom audio video equipment, including how systems
are built, how they interact and how to complete basic trouble
shooting, both remotely and in person under often time high stress
situations (in the middle of a class with 300 students). The
position will be in the Tier 1 group, which involves answering
phone calls from instructors, conducting room
demonstrations/training with instructors, trouble-shooting
technical audio-video problems (both remotely and on-site), and
equipment repair/installation. Work Schedule Monday-Friday
8am-5pm
Keywords: UNC-Chapel Hill, Durham , Classroom Consultant, IT / Software / Systems , Chapel Hill, North Carolina
