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Mainframe Systems Support Specialist

Company: Pomeroy
Location: Durham
Posted on: September 25, 2022

Job Description:

Mainframe Systems Support Specialist (Multiple Vacancies)Pomeroy IT Solutions is seeking to fill (4) Mainframe Support System Specialist positions in our Raleigh /Durham North Carolina Locations.This position is a Full Time Benefitted position (Rotating Schedule) Benefits include: Medical, Dental, Vision, 401K & Paid Time OffJob DescriptionThe individuals hired to fill this role will be Supporting Console/Batch Operations for Mainframe environment: Must have prior experience and working knowledge in some or all activities: troubleshooting, operating, testing, planning and/or configuring relevant technologies used within the department. The ideal candidate will have in depth knowledge of operating system and at least one or more of the following areas: hardware, server, network, software, application, database or other technologies.Monitor Z/OS mainframe computer system.Perform system IPL's as needed and directed.CA7 Batch scheduling and abend recovery.Monitor and execute batch processing on multiple OS platforms using line commands, menus, and GUI interfaces. Perform file system restores. Execute backups and scheduling tasks using CA-Scheduler.Monitor MVS environments and respond to alerts.Perform problem determination, escalations, document incidents, and follow through until resolution completed.Performed Disaster Recovery testing.RequirementsMinimum of 4 years knowledge of Mainframe environment.Monitor and Manage Mainframe systems and respond to alerts.Perform IPLsProficient in ticketing tools: ServiceNow, Maximo, Remedy.Skills: Strong Knowledge ofMVS / TSO/ JES2 / JES3CA7 / TSM / Control-M /SDSFDB2 / IMS / CICS/ MQIPLsDisaster recoveryTicketing systems: Remedy, ManageNow, ServiceNowCITRIXTivoliNETVIEWNETCOOL"The Pomeroy Way" is our guiding principle. It's a conscious understanding that who we are as individuals and how we choose to interact with others is a direct reflection of who we are as a company and how we will be viewed as an organization. It defines our company and our culture as the place to be, the place to stay and the place to grow.For over 40 years, Pomeroy has enabled technology that enhances and empowers people in the workplace.Today we partner with our clients to help them transform from a "one size fits all" delivery model to a personalized human experience that is a differentiator and the key to delivering digital transformation and better business outcomes. It's all about delivering an exceptional experience, one that is simple, intuitive, and secure - anytime, anyplace and from any device. Our workplace is no longer a physical location or workstation, rather it's the place where a person can work at any given time with full capacity to do their job productively and effectively.We deliver that experience by connecting the dots between people and their applications, across a network that is intuitive and automated to where the applications live, today that is in a hybrid IT environment, on premise and in the cloud, with security an integral part of everything we do. We provide managed IT services to support our clients from our locations throughout North America, Latin America, and Europe. Our service delivery model combines monitoring, prevention and resolution in an approach that is always aware, proactive, and responsive.Our field engineers support more than 50,000 sites across North America alone and respond to more than 3 million incidents and user requests annually covering 2 million desktops, laptops, smartphones and tablets, servers, printers, and other peripherals.Our expertise connecting the workplace, network and hybrid IT is industry recognized, including Gartner recognition for over 17 years as one of a select few who can deliver agile, quality Managed Workplace Services. And although technology and innovation are key ingredients in our solutions, our people are our greatest asset. Over 3,000 highly motivated and diverse, dedicated to supporting our 700+ clients, from midsize organizations to large, well-known US and global brands, 15 in the Fortune 500.

Keywords: Pomeroy, Durham , Mainframe Systems Support Specialist, IT / Software / Systems , Durham, North Carolina

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