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Sr Agile Scrum Master

Company: DISYS
Location: Durham
Posted on: November 22, 2021

Job Description:

MANAGER NOTES:Project details: Sits within the personalization platform deals with utilizing the customer data to create models to learn more based on patterns they are seeing and use that to drive the experience that we give our customers. (If someone went onto fid.com and was researching different tool and then if that personal called into the call center, Personalization can allow the call center rep to get notifications on what they were researching so when the CR rep speaks with the customer about the original issue, and then also speak with them about the items they were researching) Strategic insights help to take data and generate the information and insights into what it means, track it, provide the KPIs, figure out what we are learning from the data, etc. unified customer profile tribe has the data around the customer Name, email, phone number, financial preference and this is where the data is stored which is accessed by other areas of the business. The Center of excellence helps figure out where to store the data and who has access to the data.Must have skills: People who had delivery experienceProgram or project management background since these associates know what it takes to deliver and understands what it is like to work in an agile framework. Associates who have been a Software Engineer in the past and are now a scrum master do very well in the role since they understand the complexity of the work and verbiage. They want to see candidates who know that delivering value is the end goal and they need to get to it quickly. Understands AgileLooking for scrum masters who have a broad experience across multiple frameworks.Will need to be able to solve problems and work as a team.Nice to have: Strong technical backgroundJob description:You are an ambitious change agent who has a passion for collaborating to help them improve and deliver their best work. You will be a champion for Agile to ensure that your squad is fully functional, productive, and focused on the sprint goals.The Team: You will work directly with the Squad Leader (Product Owner) to support the work of the squad by maintaining the backlog and facilitating agile ceremonies like stand ups, sprint planning and retrospectives. You will monitor team performance through the squads dashboard and help identify continuous improvement opportunities to help the team work better and smarter.The Expertise You Have5+ years relevant experience within a similar roleDemonstrated expertise in application of Agile/Scrum Principles, including use of Jira to adhere to project timelinesAble to coach a team and partners on Agile practices and ensure alignment to Agile methodologyComfortable working with business partners coaching/guiding them through agile requirements writingEnjoy solving problems and able to resolve conflicts through strong mediation skillsCommunicate clearly and ability to deliver complex messages and guide new conceptsSkilled at coaching and mentoring teams to improve to progress and potentialProven ability to drive teams to success using Agile/Scrum/Kanban/Lean practicesProject Management expertise (a plus)Certified Scrum MasterThe Skills You BringDemonstrable experience with all principles and details of Scrum, including ceremonies working with teams at varied stages of Agile maturity, defining minimum viable product and backlog management.Experience as systems analyst, delivering software using agile development practicesHands-on experience defining clear and concise requirements expressed as use cases, translating business needs into technology solutionsExperience with teams working across multiple technical platforms such as oracle databases, Informatica, Hadoop, etc.Superb communication and people-interaction skills. Organized and has a continuous improvement attitudeAbility to multitask, prioritizes tasks, and quickly adjusts in a rapidly changing environment.Ability to work effectively with geographically dispersed team.Ability to balance complex information with accuracy and attention to detail.A focused, investigative and inquisitive mind; together with creative abilities.Excellent conflict management and negotiation skillsAdvanced facilitation techniquesThe Value You DeliverMaintain and updating the teams process metrics and artifacts to ensure accurate and clear communications to partnersUsing your expertise and leadership to influence and gain consensus on how to proceed, remove impediments and strive for high performing team success sprint over sprint.Guides the team and organization on how to use Agile/Scrum practices and values; ensures timely completion of workEncouraging Agile behaviors, reinforcing practices, norms, ceremonies, and supporting the overall Squad performance and efficiency and value deliveryIdentifying team improvement opportunities and looking externally for standard methodologies to support continuous improvementDigital Intelligence Systems, LLC (DISYS)is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Keywords: DISYS, Durham , Sr Agile Scrum Master, IT / Software / Systems , Durham, North Carolina

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