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HR Service Delivery Counselor

Company: Covance
Location: Durham
Posted on: June 15, 2019

Job Description:

Job Overview Get ready to redefine what's possible and discover your extraordinary potential at Covance. Here, you'll have the opportunity to personally advance healthcare and make a difference in peoples' lives with your bold ideas and unique point of view. With the support of exceptional people from across the globe and an energized purpose, you'll be empowered to own your career journey with mentoring, training and personalized development planning. Covance is hiring an HR Service Delivery Counselor to join our dynamic team!

  • Contributes to daily data operations of PeopleSoft data entry processes.
  • Contributes to the daily data operations related to inbound data and its validation/audit.
  • Works with multiple global departments to resolve issues related to HR data.
  • Ensures timely and accurate data flow by completing assigned work following departmental SLA.
  • Maintains data integrity by following audit processes.
  • Collaborates with other Service Delivery staff to resolve data issues.
  • Maintains knowledge of Service Delivery processes and procedures.
  • Participates in end user testing of system upgrades Education/Qualifications
    • 0-1+ years of HR experience or related systems
    • Experience with relational databases
    • Ability to execute on assignments and priorities.
    • Demonstrated ability to gain knowledge of HR disciplines and processes as well as business operations
    • Ability to analyze and problem-solve data and processes.
    • Excellent organizational and communication skills.
    • Demonstrated skills using Microsoft applications (e.g., Excel, Word, Visio, PowerPoint); and
    • Capable of maintaining confidentiality at all times. Experience PeopleSoft HR experience preferred

Keywords: Covance, Durham , HR Service Delivery Counselor, Human Resources , Durham, North Carolina

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