Case Manager-DUH Float 8/hr Monday - Friday
Company: Duke Health
Posted on: February 12, 2024
Duke University Hospital
Duke University Hospital is consistently rated as one of the best
in the United States and is known around the world for its
outstanding care and groundbreaking research. Duke University
Hospital has 1,048 licensed inpatient beds and offers comprehensive
diagnostic and therapeutic facilities, including a regional
emergency/trauma center; a major surgery suite containing 65
operating rooms; an endo-surgery center; a separate hospital
outpatient surgical department with nine operating rooms and an
extensive diagnostic and interventional radiology area. For
2021-2022, U.S. News and World Report ranked Duke University
Hospital nationally in 11 adult specialties: cancer, cardiology &
heart surgery, diabetes & endocrinology, ear, nose & throat,
gastroenterology & GI surgery, gynecology, neurology &
neurosurgery, ophthalmology, orthopedics, pulmonology & lung
surgery, and urology. Duke University Hospital is also ranked first
in North Carolina and first in the Raleigh-Durham area.
In addition to its hospitals, Duke Health has an extensive,
geographically dispersed network of outpatient facilities that
include primary care offices, urgent care centers, multi-specialty
clinics and outpatient surgery centers.
Duke Nursing Highlights:
Duke University Health System is designated as a Magnet
Nurses from each hospital are consistently recognized each year as
North Carolina's Great 100 Nurses.
Duke University Health System was awarded the American Board of
Nursing Specialties Award for Nursing Certification Advocacy for
being strong advocates of specialty nursing certification.
Duke University Health System has 6000 + registered nurses
Quality of Life: Living in the Triangle!
Relocation Assistance (based on eligibility)
External Candidates are eligible for a $10,000.00 Commitment Bonus
paid over 2 years
Manage a designated caseload to coordinate and complete timely
assessment, planning, implementation and evaluation of discharge
plans and care transitions across the continuum of care. Ensure
optimum utilization of the patient's and the Health System's
resources and perform these duties within the requirements of CMS
and other external review agencies.
Monitor daily census and assignment to assure all patients are
Perform other related duties incidental to the work described
Case management needs including care coordination/transition and
discharge planning, consultations, advocacy, education. Maintain
effective communication with health care team members related to
assessment findings, discharge planning needs and provider orders
needed to arrange Homecare, Durable Medical Equipment,
Transportation, Skilled Nursing or Acute Rehab Facility placement,
Substance Abuse Treatment and outpatient follow-up.
Maintain working knowledge of specific benefits and reimbursement
guidelines, the discharge planning process and applicable federal,
state and local regulations.
Provide education and guidance on these topics to providers,
patients and families as needed.
Work with Utilization Management partners to provide information
and feedback that will enhance negotiations and denial prevention
Maintain timely documentation of assessment findings, discharge
arrangements and actions taken according to departmental
guidelines; prepare reports and maintain records as requested
Participate in Quality Assurance/Performance Improvement (QAPI)
activities as requested.
Job responsibilities may include site specific duties,
weekend/holiday or after hours coverage as designated at each
Develop and maintain positive working relationships with customers
internal and external to Duke Health System.
Knowledge, Skills and Abilities
Ability to work effectively in a self-directed role Ability to
multi-task, capable of daily problem-solving complex issues
Excellent written and verbal skills Basic computer skills
BSN or MSW required
3 years of relevant experience
Degrees, Licensures, Certifications
Requires Case Management Certification (ACM, CCM or ANCC) within 3
years or of hire. MSW or BSN required must have current or compact
RN licensure in state of NC.
Job Level: G2
Duke is an Affirmative Action/Equal Opportunity Employer committed
to providing employment opportunity without regard to an
individual's age, color, disability, gender, gender expression,
gender identity, genetic information, national origin, race,
religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration,
innovation, creativity, and belonging. Our collective success
depends on the robust exchange of ideas-an exchange that is best
when the rich diversity of our perspectives, backgrounds, and
experiences flourishes. To achieve this exchange, it is essential
that all members of the community feel secure and welcome, that the
contributions of all individuals are respected, and that all voices
are heard. All members of our community have a responsibility to
uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University
and Duke University Health System may include essential job
functions that require specific physical and/or mental abilities.
Additional information and provision for requests for reasonable
accommodation will be provided by each hiring department.
Keywords: Duke Health, Durham , Case Manager-DUH Float 8/hr Monday - Friday, Human Resources , Durham, North Carolina
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