Catering Club/Suite Attendant - Durham Bulls

Company: Headway Workforce Solutions
Location: Durham
Posted on: March 20, 2023

Job Description:

Are you energetic, friendly, reliable, and FUN? Are you a team player who thrives in fast-paced work settings?

If so, we want you to join America's Favorite Minor League Team... the Durham Bulls!

We are seeking an experienced Catering Club/Suite Attendant to work at the Historic Durham Bulls Stadium. As a Catering Club/Suite Attendant , you will serve food and beverage products in a banquet setting in accordance with the Bull City Hospitality alcohol policies and applicable Health Department guidelines. This position pays $7.25/hr, averaging $21.10 (base pay plus tips.) This is a part-time, seasonal position with the season lasting to September 2023.

Perks include generous discounts on all tickets and merchandise when you present your employee badge! Enjoy a fun and exciting atmosphere in our beautiful newly-renovated stadium, a set schedule, and meet your favorite MiLB mascot, Wool E. Bull!

As a Catering Club/Suite Attendant, you will:

• Create an outstanding customer service experience for each guest
• Set up tables for function in accordance with the banquet event order (BEO)
• Accurately transport food and beverages to guests in a timely manner
• Serve alcoholic beverages responsibly, requests identification adheres to all unit and Bull City Hospitality service policies and procedures
• Perform the necessary tasks to service guests including taking and filling drink orders, providing refills, answering questions, and clearing dirty dishes
• Notify guests of food and beverage preparation techniques
• Monitor guest needs on a continual basis ensuring all requests are promptly fulfilled, handle any guest complaints
• Maintain a safe and clean environment for guests and fellow associates
• Ensure proper stock of all products and supplies needed for service
• Break down event according to Bull City Hospitality procedures
• Maintain current knowledge of daily menus and prices
• Maintain knowledge of the Point of Sale System
• Accurately complete all transactions (cash and non-cash) and return accurate changes to guests
• Complete daily inventory sheets properly
• Report all hazards and accidents immediately
• All other duties as assigned by management
• Work on-site at the Durham Bulls Athletic Park - 409 Blackwell Street Durham, NC 27701
• Attend paid training (date TBD)Requirements of a Catering Club/Suite Attendant:
  
  
  • High School Diploma or GED required
  • Excellent written and verbal communication skills with the ability to multi-task, work independently, and prioritize in a high stress, fast-paced environment
  • Available to work all home games which includes holidays, evenings, and weekends
  • Customer service-oriented with the ability to interact with guests and all levels of management throughout the organization
  • Team player
  • Bilingual (Spanish / English) is a plus
  • Hospitality, food, and beverage, or customer service experience preferred
  • Consent to a pre-employment criminal background check and drug screenPhysical Requirements:
    
    
    • Must be able to see, and communicate through speech and listening
    • Must be able to stand for extended periods of time
      You will be contacted by a recruiter from Headway Workforce Solutions regarding this position if you are a good fit for the role.
      
      About Us: Headway Workforce Solutions is a leading B2B (Business to Business) provider of workforce solutions with an array of contract-based integrated services and national staffing solutions. Passionate about our work and dedication to our clients, we are committed to exceeding expectations in the human capital service sector. To learn more about us visit: www.headwaywfs.com
      
      Headway Workforce Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, genetics, or protected veteran status. In addition to federal law requirements, Headway Workforce Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, tuition assistance, education, social recreation programs, and benefits.

Keywords: Headway Workforce Solutions, Durham , Catering Club/Suite Attendant - Durham Bulls, Hospitality & Tourism , Durham, North Carolina