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Food Runner/Cashier - Full-Time/Part-Time

Company: Grub Durham
Location: Durham
Posted on: March 18, 2023

Job Description:

FOH Team Member--- For Immediate Hire (open until filled) ---

Do you have 2+ years of experience working in the food and beverage industry?Are you able to multi-task and perform well in fast-paced environments?Do you actively consider culture and core values when making critical decisions? - -If so, we'd love to hear from you soon. -Our Company:Grub Durham has established itself as Raleigh-Durham's premier spot to enjoy eclectic comfort cuisine within a welcoming, energetic environment, attracting a wide range of guests, including students grabbing breakfast, colleagues holding lunch meetings, and families enjoying dinner on the spacious outdoor patio. Grub Durham -also does a large amount of catering.We offer a wide selection of handmade, creative food, perfect to satisfy meat-eaters and vegetarians. -The freshest ingredients of each season inspire us to create delicious daily specials.Grub Durham is proud to be a part of the Durham community and is dedicated to offering high-quality, affordable food complimented by quick, friendly service. -The Position:We are searching for an experienced, professional, and engaging FOH Team Member that can excel in a fast-paced environment. They operate the computerized register system in the checkout area, greet customers and complete their checkout in an efficient and friendly manner. The FOH Team Member is reliable and ensures customer satisfaction and repeat business. -Contingent on their placement, front of house staff may be responsible for receiving guests, escorting them to their tables, and conveying their requests to kitchen staff. Other duties may be assigned based on available time, business volume, and other criteria as determined by supervisors.We offer flexible schedules that includes days, nights, weekends, and holidays. To be successful as front of house staff, you should be outgoing, personable, and adept at stress management. Remarkable front of house staff will provide foreign diners with suggestions for nearby entertainment. -Fluent English speaking and writing skills are required for this position.Please note that The Grub Team has multiple locations and you may be subject to work at varying concepts. -Responsibilities:
  • Provide an exceptional customer experience with efficient, friendly, and courteous service.
  • Communicate effectively and professionally with customers by greeting, answering questions, and providing information.
  • Collect payments by accepting cash, check, or charge payments from customers.
  • Balance cash drawer by counting cash at the beginning and end of the work shift.
  • Resolve complaints and provide appropriate solutions according to standard policies.
  • Maintain checkout equipment by completing frequent cleaning and restocking of cash and receipt paper.
  • Ushering diners to their tables and providing them with menus.
  • Accepting and informing the relevant staff about food and beverage requests.
  • Transporting food orders from the kitchen to each pertinent table.
  • Clearing glassware, silverware, and crockery from each table once guests have completed their meals, or upon request.
  • Protect establishment and guests by adhering to sanitation and safety guidelines. -
  • Contribute to team effort by accomplishing related results as needed. -Minimum Qualifications:
    • High School diploma, GED, or equivalent experience.
    • 2 or more years of related restaurant experience preferred.
    • Reliable Transportation.
    • Familiarity with working in fast-paced and high-capacity environments.
    • Excellent verbal communication and interpersonal skills for dealing cross-functionally with peers and senior management.
    • Ability to communicate with co-workers and other departments with professionalism and respect.
    • Basic math skills including the ability to calculate numbers, correct entries, count, and reconcile cash drawers/banks, and post to records.
    • Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
    • Possess excellent time management and organization skills.
    • Strong attention to detail.
    • Must be able to perform repeated bending, standing, and reaching.
    • Must be able to support and contribute to team goals.
    • Wearing and maintaining the prescribed uniform.
    • Ability to remain composed, particularly during stressful or uncomfortable circumstances.We appreciate you considering the Grub Durham team for your next career move!Compensation -$16-20/hour; Depending on work experiencePowered by JazzHR

Keywords: Grub Durham, Durham , Food Runner/Cashier - Full-Time/Part-Time, Hospitality & Tourism , Durham, North Carolina

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